Executive Assistant

Job reference 335920

Executive Assistant

Salary starting from £53,293, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates

Permanent, Full time

185 Farringdon Road, London, EC1A 1AA

This role operates on a hybrid basis, with four days per week based at our London office (185 Farringdon Road)

You will provide high‑level administrative and organisational support to the Royal Mail and IDS CFO and act as a key point of contact for stakeholders by ensuring seamless communication and workflow across the business.

• Managing complex diaries, meetings, reports, projects and decision‑making processes in a fast‑paced environment.
• Overseeing day‑to‑day activities including inbox management, expenses, meeting coordination and travel arrangements, minimising conflicts and maximising productivity.
• Supporting requests from the CEO Office and Executive Board, preparing pre‑reads, briefings and meeting documentation.
• Planning and coordinating regular and ad‑hoc meetings, capturing actions and ensuring follow‑through.
• Tracking and progressing actions, keeping the Executive informed of risks, priorities and emerging issues.
• Organising conferences, off‑site events, operational visits and corporate dinners within agreed budgets and timelines.
• Building strong senior‑level relationships across CEO functions and representing the Executive’s office with professionalism.
• Leading recruitment administration for senior joiners, including induction plans, key introductions and IT setup.

You are a confident, commercially focused EA professional with the following attributes:

• Exceptional written and verbal communication skills, able to influence and simplify complex information for stakeholders at all levels.
• Experienced at providing high‑level administrative and strategic support to Executive Board members, Senior Leaders and C‑Suite individuals.
• Excellent judgement and decision‑making capability when acting on behalf of Executives.
• High levels of discretion, diplomacy and confidentiality.
• Ability to build and maintain trusted stakeholder relationships, even in challenging situations.
• A strong customer focus and a proactive approach to anticipating needs.
• Experience with financial and budget management.
• High proficiency in Office
  365, including Teams, One Note, PowerPoint and Word.

• Family‑friendly support—enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
• Discounts and offers—over 800 offers to help you save on groceries, days out, holidays and household bills.
• Supportive and generous company sick pay.
• Well‑being support—24/7 access to services and tools for physical, mental, financial and social wellbeing.
• Available only to permanent employees.

The next stage of the selection process will be a virtual call and, if successful, a more formal interview consisting of competency‑based and role‑specific questions.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals and especially encourage applicants from the Armed Forces community, including cadet instructors and partner/spouse support. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss this with your recruiter when contacted.