Business Operations Assistant

Responsibilities include:

• Maintaining accurate and confidential HR records and databases.
• Performing periodic audits of HR files to ensure all required documents are correctly filed.
• Assisting with candidate communications during recruitment and onboarding.
• Supporting annual processes such as performance reviews and engagement surveys.
• Coordinating training and learning and development activity.
• Supporting day-to-day HR operations, including responding to general staff queries and signposting to relevant policies.
• Supporting the smooth day-to-day running of the office, including managing office supplies and keeping shared spaces tidy and well stocked.
• Acting as a point of contact for vendors and service providers, and supporting the management of those relationships.
• Assisting with compliance processes such as data protection, health and safety, and insurance renewals, and helping to maintain organisational systems.
• Supporting the operations team with projects and initiatives, including audit preparation.
• Providing general administrative support to the wider team as required.

• Demonstrated experience in an administrative or coordination role.
• Exceptional attention to detail and a commitment to accuracy in all work.
• Excellent organisational skills, with the ability to manage multiple responsibilities across different teams and prioritise effectively.
• Strong written and verbal communication skills, with the ability to communicate clearly with colleagues at all levels and with external stakeholders.
• Ability to work effectively with senior colleagues, including prioritising tasks, flagging issues proactively, and seeking clarification when needed.
• Proactive and self-motivated approach, with the ability to anticipate needs and take initiative.
• Highly trustworthy, with the ability to handle confidential information with appropriate discretion.
• Strong interpersonal skills, with patience, empathy, and the ability to build effective working relationships.
• Ability to learn new systems and processes quickly.
• Commitment to Moonshot's mission and ethos.
• We require and will check on candidates  eligibility to work in the UK and pass any relevant security clearance procedures per the needs of clients.
• Previous experience in HR or operations roles.
• Experience working in a role that required supporting different departments, projects, or stakeholders.
• Proficiency in Google Workspace (particularly Sheets and Docs) or Microsoft Office (particularly Excel and Word).
• Experience working in a fast-paced or mission-driven organisation.