Office & Operations Lead

• Serve as first point of contact for all office-related queries, issues, and visitors

• Maintain office presentation standards- tidiness, professional appearance, and a welcoming atmosphere for staff and guests

• Manage office access (alarm, key fobs, door attendance) for staff, visitors, and deliveries

• Restock consumables, beverages, and office materials; maintain inventory and stock keeping

• Manage office post, mail, and package deliveries

• Conduct office walkthroughs with new starters, including fire safety introductions

• Identify and manage repair needs; liaise with cleaners, handymen, and building management

• Manage all office contractors and suppliers, coordinating repair and maintenance work

• Conduct weekly fire alarm testing and maintain the fire alarm logbook

• Hold responsibility for office risk assessments (fire, health & safety) and mandatory H&S signage

• Serve as local Health & Safety representative and fire warden

• Participate in alarm monitoring (respond to office alarms via app, check CCTV, take further action if needed)

• Manage the office budget and track spending across categories

• Host clients at the office- prepare meeting rooms, provide refreshments, and ensure a great experience

• Manage office events end-to-end: order supplies and food, coordinate suppliers, organise on the day, and manage cleanup

• Manage relationships with local accommodation providers to maintain company rates

• Handle travel and accommodation bookings for the leadership team

• Provide occasional management support- preparing the office for on-site meetings, coordinating logistics for visiting executives, and helping high-stakes days run without a hitch

Requirements

• Experience in an office management, facilities, or administrative role
• A proactive, ownership mindset- you don’t wait to be asked
• Strong organisational skills and an eye for detail, with the ability to manage multiple priorities simultaneously
• Experience managing supplier and vendor relationships
• Knowledge of UK health & safety regulations and compliance, including workplace risk assessments (or a willingness to get up to speed quickly)
• Familiarity with facility operations, including liaising with building management and coordinating maintenance
• A warm, professional manner with staff and visitors alike
• Calm under pressure, adaptable, and good-humoured
• Proficiency in Microsoft 365 (Outlook, Teams, Office suite)

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to Job Tailor job listings.

Hard Skills

• office management
• facilities management
• administrative skills
• inventory management
• risk assessments
• fire safety
• supplier management
• vendor management
• event management
• budget management

Soft Skills

• proactive mindset
• organizational skills
• attention to detail
• ability to manage multiple priorities
• warm professional manner
• calm under pressure
• adaptability
• good-humored