Receptionist - Wandworth Common

About the Role

Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.

• Answer the telephone and respond to enquiries at reception, redirect calls to relevant staff and record messages accordingly.
• Complete reception-related administration, maintain databases, and provide administrative assistance as required by the General Manager.
• Maintain the general tidiness of the reception area, liaise with Housekeeping to ensure standards are maintained.
• Other duties as assigned to support operations.

• Excellent communication skills, both verbal and written.
• Confidence in using computers.
• Positive, friendly, and welcoming attitude.
• Previous exposure to problem‑solving and client complaints.

• DBS Disclosure check (cost covered by Avery Healthcare).
• Proof of eligibility to work in the UK.

Avery is one of the UK's largest providers of luxury elderly care homes. We believe in creating meaningful lives together and value a supportive and inspiring environment where employees feel valued and empowered.