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Facilities Helpdesk Specialist — Service & Records Champion

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: BD Group
Full Time position
Listed on 2026-07-16
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

BD Group is seeking a proactive Facilities Helpdesk Administrator to join our team in London. The role provides first‑line support for facilities enquiries to the Assets & Capital Commissioning Team and ensures an efficient helpdesk service.

You will manage requests, coordinate works, maintain records, and deliver high‑quality customer service across the facilities function. This full‑time position emphasizes organisation, accuracy, and professional communication across all levels.

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