Marketing Co-ordinator – Legacies

Marketing Co‑ordinator – Legacies

12 Month FTC

Home-based (UK)

Our client helps vision‑impaired ex‑service people from every generation rebuild their lives after their sight has been affected.

They’re one transformational team that believes every vision‑impaired ex‑service person should be able to lead the life they choose.

They are now looking for a Marketing Co‑ordinator to join their Legacy Fundraising Team on a full‑time basis for a 12‑month fixed‑term contract.

• Salary of £27,878.71 per annum
• Generous annual leave with the option to buy additional days
• Pension scheme with generous employer contributions
• Access to legal services and mental health support
• Employee Assistance Programme
• Home‑working allowance
• Professional and personal development
• Life assurance
• Enhanced pay

This is an excellent opportunity for a highly organized administrator, co‑ordinator or customer service professional with superb relationship‑building skills and a passion for delivering outstanding supporter care to join our client’s dedicated charity.

Legacies and In Memory gifts play a vital role in helping our client support vision‑impaired ex‑service people now and into the future. You'll have the chance to play an important part in growing this invaluable income stream, helping deliver engaging fundraising campaigns and providing the exceptional supporter experience that encourages long‑term relationships.

What's more, you'll enjoy a varied role that combines marketing, project co‑ordination, communications and fundraising administration, giving you the chance to broaden your knowledge and develop your career within a supportive and collaborative team.

So, if you're looking for a rewarding role where you can make a genuine difference every day, read on and apply today.

As a Marketing Co‑ordinator, you will support the delivery of our client’s Legacy and In Memory fundraising plans, helping drive supporter engagement and income generation through effective marketing, administration and supporter stewardship.

Working closely with the Marketing Manager – Legacies, you will co‑ordinate campaigns, process supporter communications and gifts, maintain accurate records and help ensure every supporter receives a positive, professional and compassionate experience.

You will also support the delivery of online and offline marketing activity, promoting legacy giving and free Will writing services whilst working with colleagues and external suppliers to ensure campaigns and projects are delivered successfully.

• Respond to supporter enquiries by phone, email and post
• Maintain accurate supporter records and engagement information
• Monitor invoices, income coding and expenditure records
• Create and maintain templates, procedures and administrative records
• Support research projects and wider team initiatives
• Ensure all activity complies with fundraising regulations, GDPR and internal processes

To be considered as a Marketing Co‑ordinator, you will need:

• Experience in an administrative, co‑ordination, customer service, supporter care or similar role, ideally within fundraising
• Experience building positive relationships with customers, supporters or stakeholders
• An understanding of the importance of supporter care and stewardship
• Sensitivity and professionalism when communicating with supporters, including those who may have been recently bereaved
• Excellent verbal and written communication skills
• Strong organisational skills and the ability to manage competing priorities
• Excellent attention to detail and accuracy
• Good IT skills, including Microsoft Office
• The ability to work proactively, use initiative and manage your workload effectively
• A collaborative approach and willingness to support colleagues across the wider team

The closing date for this role is 7th August 2026.

Other organisations may call this role Fundraising Co‑ordinator, Supporter Care Co‑ordinator, Legacy Fundraising Co‑ordinator, Fundraising Administrator, Supporter Engagement Co‑ordinator, Supporter Care Administrator, or Customer Service Officer.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.