Legal Secretary

Legal Secretary Office Based
-Royal Wootton Bassett

Hours:

9am - 5pm with a one-hour unpaid lunch break Salary: competitive depending on experience To work within the Litigation department providing high-quality administrative support and secretarial services. Engage with the team and clients to build and develop strong working relationships. Typical

Activities:

Responsibility for:

- • Dealing with all administrative duties relating to client transactions and secretarial requirements including, but not limited to:

- Managing lawyer’s diary
- Preparing files for billing
- Screening incoming calls
- Dealing with initial enquiries, providing costs information to prospective clients, and taking relevant information about the case in order to open a file
- Preparing correspondence (mainly using digital transcription service, converting transcripts into letters/documents, checking contents and typing amendments) - Photocopying, filing, sending emails
- Opening new files on our case management systems
- Sorting and prioritising mail, emails and messages
- Organising electronic files on our case management system
- Preparing electronic bundles, using our case management software
- Liaising with other parties including courts, counsel, and experts to make bookings and organise meetings
- Chasing clients for payment of bills
- Preparing files for closure & archiving
- Dealing with client’s matters where appropriate
- Supporting in all areas of work where appropriate
• Provision of a professional, reliable, efficient & friendly service to clients with the ability to recognise when clients may be going through a difficult process
• Preparation of straightforward legal documents
• To keep spreadsheets recording relevant data on enquiries and client files up to date
• Commitment to the LEXCEL standards, the requirements of the Law Society and other relevant regulatory requirements, to understand them and apply them in practice
• To maintain client confidentiality and process personal data in accordance with data protection requirements and procedures
• Being familiar with the basic requirements of the Solicitors Accounts Rules which affect the receipt and payment into the bank of cheques and the accounting of client’s monies Support with:

- • Liaison with clients and other parties to update and ensure awareness of transaction process at the appropriate times.
• Postal duties as required
• To support with reception Essential:
• Excellent organizational skills
• Proven experience of Legal Secretary work
• To have the ability to remain calm, polite and focused when dealing with different situations
• To have excellent communication skills both verbal and written
• The ability to build relationships and work collaboratively with all employees
• Sound general administrative experience
• Great attention to detail
• To enjoy a varied workload and working at pace
• To be able to produce a high standard of work when under pressure
• The ability to make sound decisions, taking ownership when required.
• To present in a professional manner
• To demonstrate flexibility in approach
• To have excellent IT skills including Microsoft packages