Quality and Patient Safety Team Coordinator

Quality and Patient Safety Team Coordinator

The closing date is 29 July 2026

To provide administrative and secretarial support to the Quality and Patient Safety team, including the Patient Safety Investigation Team. The postholder will take a lead role in coordinating the Trust Policy Group, Datix administration, preparing governance reports, and documenting incident review meetings.

The role includes coordination and oversight of the intranet policy hub with internal and external contacts, administrative support to the Patient Safety Investigation team, active contribution to service improvement initiatives and ensuring compliance with Trust policies and procedures.

Trust Policy Group Support

• Provide comprehensive coordination and administrative support for the Trust Policy Group, including scheduling meetings, preparing agendas, minute‑taking and tracking/closing action items.
• Oversee the accuracy of the Trust's intranet policy hub, ensuring timely updates and accessibility of policies, guidelines and SOPs.
• Liaise with external suppliers to ensure that the policy hub platform is fit for purpose and accessible to staff.
• Coordinate the policy review process, including document control and version management of complex and sensitive documents.
• Take responsibility for oversight of the Trust Policy Group email inbox.

Datix Administration

• Act as an administrator for the Datix incident management system, supporting the Datix Manager to ensure accurate data entry, report generation and user support.
• Support the Quality and Patient Safety Managers in updating incident records as required, including adding actions and documents.

Homerton Healthcare NHS Foundation Trust is a high-performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients, including services at St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. All staff are expected to embody our Trust values at all times.

We maintain fair recruitment standards and ensure all applicants are treated fairly.

We are proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required.

• Educated to NVQ level 3 or equivalent; evidence of further admin/management training.
• ECDL, NVQ Level 3, or equivalent.

• Advanced IT skills (Excel, Word, Datix).
• Ability to enter, analyse and present data.
• Regular minute‑taking, preparing agendas.
• Liaising across clinical/non‑clinical teams, external and internal contacts, and supporting investigations.
• Ability to train others.
• Strong organisational and prioritisation skills.
• Able to work unsupervised, using own initiative.
• Experience with policy management systems.

• Significant admin experience in healthcare.
• Experience supporting committees/meetings.
• Experience with incident management systems (e.g., Datix).
• Experience preparing reports and minutes for governance meetings.
• Experience developing and delivering office administration and secretarial procedures.
• Experience working in patient safety or quality environment.

• In‑depth understanding of confidentiality, information governance, and NHS policy processes.
• Knowledge of patient safety and governance frameworks.
• Knowledge of information governance and data quality.
• Knowledge of quality improvement methodologies.

• Understanding and demonstration of the Trust Values.
• Commitment and adherence to equality, diversity and inclusion.
• Flexible, self‑motivated, able to work independently and as part of a team; commitment to equality, diversity and inclusion.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) is required to check for any previous criminal convictions.

Homerton Hospital, Clifden Centre, Hackney Row