Receptionist, Administrative​/Clerical

Overview

Joining Sedgwick means being part of a meaningful team that helps people facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. This is a London-based receptionist role in our stylish office in the heart of The City.

Receptionist (Permanent, full-time). This dual-role position combines front-of-house duties with administrative support across departments. You will be the first point of contact, demonstrating professionalism, initiative, and a commitment to excellent service. You will work closely with another receptionist, adapting to fluctuating workloads and varying administrative tasks.

• Manage reception tasks, prioritising and delegating as needed for smooth office operations.
• Welcome and direct visitors, booking them via Vicinitee.
• Assist with broadband/network issues, report faults, and follow up on resolutions.
• Maintain the Health & Safety Manual and record actions.
• Oversee meeting rooms: bookings, refreshments, catering, and equipment.
• Submit invoices for catering, milk, and supplies.
• Handle all post and courier deliveries, including scanning.
• Manage stationery stock, monitoring usage and costs.
• Answer calls via Genesys, directing appropriately.
• Support desk bookings and profile creation in Engage.
• Promote and implement safety procedures for all staff and visitors.

• Previous Reception experience with the ability to multitask.
• Presentation & Organisation:
  Smart, tidy, and customer-focused.
• Communication:
  Clear and polite communication, even under pressure.
• Teamwork & Initiative:
  Works well with others and demonstrates independent thinking when needed.
• Telephone & Switchboard:
  Good phone manner; switchboard experience is a plus (training available).

Comprehensive Sedgwick-specific training to excel in your role.

• Remuneration:
  Competitive salary based on skills, experience, and qualifications.
• SIPP:
  Self Invested Personal Pension Scheme.
• Holiday: 25 days plus bank holidays.
• Private healthcare, life assurance, and employee wellbeing support.
• Employee assistance programme, wellbeing and digital GP apps.
• Group Income Protection; voluntary flexible benefits (green car scheme, health assessment, travel insurance, dental cover, cycle to work, season ticket loan).
• Discounts on various products and services.

Sedgwick is an Equal Opportunity Employer. We are committed to reducing discrimination of any kind and welcome applicants from diverse backgrounds, including all ages, abilities, genders, and identities.

If you think we’re a great match, apply now. We welcome applicants from all backgrounds, including those returning to work. Applications will be reviewed after the closing date, and interviews may be virtual or in person.