Appeals and Compliance Support Specialist
Listed on 2026-09-12
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Administrative/Clerical
Office Administrator/ Coordinator
Appeals and Compliance Support Specialist
- £26,500
- London, uk
- Full time - 2 days in the office
Hozahis a tech-led, award-winning company driving change in the parking industry and reimagining urban mobility.
Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities.
With recent recognition asPay Tech Company of the Year and a place among Deloitte’s Top 50 Fastest Growing Tech Companies in the UK,we’rescaling rapidly and need a skilled Appeals and Compliance Support Specialist.
About the role- Administer the full enforcement process end ‑ to ‑ end using specialist software, ensuring cases are processed accurately, consistently, and in line with internal policies and industry requirements.
- Manage written customer contact and appeals, reviewing evidence, drafting clear and well ‑ reasoned responses, and ensuring all correspondence is handled professionally and within required timescales.
- Work collaboratively within a fast ‑ paced operations team, prioritising workloads, supporting colleagues, and ensuring cases progress efficiently to meet deadlines.
- Undertake essential administrative duties, including scanning, filing, managing incoming and outgoing post, banking cheques, and supporting wider operational needs .
- Ability to work at a fast pace,operating with strong attention to detail across a variety of software platforms.
- Experience in an administrative role with a passion for beating targets.
- An ability to learn quickly and work to a high standard across many parts of a process.
At Hozah , you’ll play a pivotal role in a purpose-driven company at the forefront of urban mobility innovation. We foster a culture of collaboration, creativity, and positive impact, where your contributions help shape the future of smarter cities. If you’re looking to make a real difference in transforming the future of mobility (and enjoy two friendly office dogs), we’d love to hear from you.
Join us and be part of this exciting journey!
- Competitive salary and benefits tailored to your experience.
- Hybrid working (2 days in office,3 dayWFH).
- Career development opportunities including training, mentorship, and exposure to technical operations.
- Impactful work contributing to a mission that’sreshaping urban mobility.
- Collaborative culture with a friendly team (and two office dogs!).
- Free breakfast, lunch, drinks, and snacks in the office.
- Excellent transport links.
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