Front of House Receptionist

Front of House Receptionist Key Details

Salary:
Starting from £28,000 per annum

Hours:

37.5 hours per week across 5 days

Location:

Across all Six Physio Clinics

We are looking for a vibrant, experienced, and enthusiastic Front of House Receptionist to work across all our clinics. This role involves supporting our busy clinic teams and providing annual leave cover across our sites when team members are away.

This position is perfect for someone who enjoys meeting people and thrives in a varied working environment. Working across multiple locations will give you the opportunity to get to know our full team and become an integral part of the Six Physio family.

Your role will encompass a diverse range of responsibilities, including:

• Assisting patients with enquiries and appointment bookings.
• Providing a warm and professional welcome both in person and over the telephone.
• Managing email enquiries promptly and efficiently.
• Ensuring clear communication and handovers to covering administrative staff.
• Liaising between patients and physiotherapists to ensure smooth clinic operations.
• Supporting Practice Managers and Clinic Directors as required.
• Delivering a first-class customer service experience at every patient interaction.

As the first point of contact for our patients, you will play a pivotal role in creating a positive and welcoming experience that reflects the values of Six Physio.

We're looking for someone who:

• Has previous Front of House or Reception experience (preferred).
• Possesses excellent communication and organisational skills.
• Is confident using IT systems.
• Takes initiative and works proactively.
• Brings positivity, enthusiasm, and a genuine passion for helping people.
• Enjoys working as part of a supportive and friendly team.

Full training will be provided over a two-week induction period.

At Six Physio, we pride ourselves on our culture, teamwork, and camaraderie. We are an upbeat, supportive team with happy patients and a positive working environment. We can confidently say that lifelong friendships are often made here.

• Starting salary of £28,000.
• 5 weeks' annual leave plus bank holidays.
• Comprehensive training programme.
• Opportunity to work across multiple clinics and develop your experience.
• Supportive team culture and excellent working environment.

• First Interview
• Second Interview

If you'd like to join us, apply now and we'll arrange interviews within a few days.

Immediate start if possible.

Any further questions, please contact me directly at