CRES Administrator

Are you someone who thrives on keeping things running smoothly, loves being at the heart of a busy team, and takes pride in delivering exceptional service? If you're highly organised, proactive, and enjoy working across a variety of tasks - from finance administration to facilities coordination - this could be the perfect next step in your career.

We're looking for a talented CRES Administrator to join Swiss Re's UK & Ireland Corporate Real Estate & Services team in London. In this role, you'll be a vital part of ensuring our workplace operates seamlessly - supporting everything from finance processes and facilities management to communications and project coordination.

• Raise and manage Purchase Orders accurately and in a timely manner, ensuring compliance with internal controls, financial procedures, and contractual requirements
• Process invoices through MySpend/Coupa, maintaining organised financial documentation and audit trails in line with Swiss Re policies
• Monitor open purchase orders and invoices, proactively following up with requestors, approvers, and suppliers to minimise delays and ensure timely payment
• Collaborate with Finance, Procurement, vendors, and internal stakeholders to support efficient purchasing processes and resolve financial administration issues

• Manage Snow tickets in collaboration with Facility Management Support Officers (FMSOs)
• Maintain workplace data in IWMS/Planon, ensuring accuracy and up-to-date records
• Coordinate Health & Safety tasks, including Display Screen Equipment (DSE) assessments, first aid and fire marshal training
• Support legal compliance, Internal Environmental Management (IEM) topics, and ISO certifications (e.g., ISO
  14001, ISO
  50001)
• Actively contribute to team meetings by preparing updates, taking accurate notes, recording agreed actions, and distributing follow-up items in a timely manner

• Create and distribute Service Communication Messages (SCOM) via Contact One
• Coordinate poster distribution and support event-related communications
• Maintain and update CRES information on Contact One and the Enterprise portal

• Support CRES projects including vendor management, coordination of site visits, meeting minutes, and ongoing tool improvements (e.g., meeting room booking and visitor registration tools)
• Maintain organised project records of discussions, decisions, and follow-up actions to support effective delivery and team visibility

• Act as a key contact for multisite suppliers and vendors, including Fruitful Office, Lyreco, and St John Ambulance
• Attend supplier, subtenant, and internal team meetings, contributing constructively, capturing key discussion points, and ensuring agreed actions are followed through
• Work collaboratively with colleagues, suppliers, and stakeholders to deliver a consistent, professional, and service-focused workplace experience

The UK & Ireland Corporate Real Estate & Services (CRES) team is responsible for delivering and maintaining a high-quality, safe, and efficient workplace environment across Swiss Re's UK and Ireland locations. The team manages a broad portfolio of services - from facilities operations and vendor relationships to workplace projects and compliance - all with a focus on creating an outstanding experience for colleagues every day.

As a collaborative and supportive team, we take pride in our attention to detail, our commitment to service excellence, and our ability to work together to solve challenges and drive continuous improvement.

You are a dependable, people-oriented professional who brings energy and structure to everything you do. You're comfortable juggling multiple priorities, communicating with a wide range of stakeholders, and ensuring nothing falls through the cracks. You take ownership of your work, follow through on commitments, and contribute positively to the teams and environments you're part of.

• Proven experience in facilities, office management, or corporate services, with a solid understanding of day-to-day operational support
• Strong financial administration skills, including experience raising purchase orders, processing invoices, and working with procurement or finance systems (e.g., Coupa/MySpend or similar)
• Proficiency with MS Office Suite and workplace/helpdesk management systems, with the ability to maintain accurate data…