HR & Business Support Coordinator

The role acts as the primary local coordination point between employees, management, Head Office and external service providers, ensuring that day-to-day business operations are delivered efficiently and in accordance with company policies and procedures.

A key objective of the role is to maintain accurate documentation, records and process ownership to support business continuity, reduce dependency on any one individual and ensure that critical knowledge is retained within the organisation.

The position requires a highly organised, proactive and detail-oriented individual with excellent communication skills, strong administrative capabilities and the ability to manage multiple priorities in a fast-paced international environment.

The HR & Business Support Coordinator is responsible for providing HR, administration, office management and operational support for the UK business.

• Act as the first point of contact for day-to-day HR and employee administration matters.
• Maintain accurate employee records and personnel files in accordance with company policies and data protection requirements.
• Administer employee lifecycle processes including starters, leavers and employment changes.
• Coordinate employee onboarding activities and documentation.
• Administer holiday, absence and sickness records through the HR system.
• Support employee training programmes and maintain training records.
• Assist employees with routine HR-related queries and direct more complex matters to the appropriate Head Office teams.
• Support the implementation and communication of HR policies and procedures.

• Coordinate monthly payroll inputs, including timesheets, overtime, allowances and employee changes.
• Verify payroll information prior to submission to Head Office and external payroll providers.
• Liaise with Deel, Head Office Payroll and employees to resolve payroll-related queries.
• Support pension administration activities and employee benefit processes.
• Maintain payroll records and supporting documentation.
• Assist with payroll-related reporting and compliance requirements as required.

• Coordinate business travel requests and related administrative processes.
• Administer staff travel facilities and maintain associated records.
• Process employee expense documentation and maintain supporting records.
• Support budget monitoring activities through accurate record keeping and reporting.
• Maintain administrative databases, filing systems and operational records.
• Prepare reports, presentations and business correspondence as required.
• Provide general administrative support to local management and Head Office teams.
• Manage office facilities and day-to-day office operations.
• Coordinate maintenance and servicing of office equipment and facilities.
• Maintain office inventories and asset records.
• Manage office supplies and stationery requirements.
• Liaise with suppliers and service providers including:
• Cleaning contractors
• Equipment maintenance providers
• IT and facilities support providers
• Monitor supplier performance and maintain supplier and contract records.

• Support the preparation of information required for statutory, payroll and regulatory reporting.
• Maintain compliance records and supporting documentation.
• Coordinate requests from Head Office, auditors, payroll providers and external advisors.
• Ensure documentation is retained in accordance with company policies and regulatory requirements.
• Support internal and external audit requests as required.

• Maintain up-to-date process documentation, operating procedures, access registers, supplier records and key contact lists.
• Ensure that critical business processes are documented and capable of being performed by more than one individual.
• Identify areas where processes can be improved, simplified or automated.
• Support knowledge transfer and cross-training activities within the business.
• Maintain a central repository of administrative, HR and operational procedures.

• Build effective working relationships with employees,…