Administrator - Training & Development

Your new company An exciting opportunity has arisen for a highly organised and customer-focused Administrator in their Training & Development team.

This is an excellent opportunity for an experienced administrator who enjoys working with data, learning and development processes, and apprenticeship programmes. You will play a vital role working closely with the Training and Apprenticeship Coordinator and wider Learning & Development team. You will help ensure that apprenticeship records, training information and associated documentation are maintained accurately and efficiently. Your new role As Training Administrator, you will:
Process, update and maintain apprenticeship information and learner data. Maintain accurate Individual Learner Records (ILR), including withdrawals, transfers, achievements and breaks in learning. Input and manage learner data to support apprenticeship funding claims. Produce reports relating to attainment, progression and retention. Communicate effectively with apprentices regarding programme events, requirements and deadlines. Support Internal Quality Assurance (IQA) activities. Provide administrative support for End Point Assessment processes, including registrations and evidence submissions.

Support the commissioning and administration of training courses and development activities. Manage shared mailboxes and respond professionally to enquiries. Monitor training expenditure and provide general administrative support across the Leadership and Development Centre. Coordinate logistical arrangements for training delivery, including room bookings and resources. Administer training evaluations and learner feedback processes. What you'll need to succeed We are seeking an individual who is organised, detail-oriented and committed to delivering an excellent customer experience.

Previous experience in an administrative role. Strong ICT skills, including Microsoft Outlook, Word and Excel. Excellent customer service skills with a positive and flexible approach. Strong organisational skills with the ability to prioritise workloads and meet deadlines. High levels of accuracy and attention to detail. Confidence in handling and maintaining sensitive information. Excellent written and verbal communication skills. Professionalism, integrity and discretion.

Commitment to equality, diversity and inclusion. What you'll get in return You will get the opportunity to work with an experienced team and will work 4 days a week Monday-Thursday (29 hours per week). There is free parking on site, and you will be paid £16.56 per hour inclusive of holiday pay. The role is currently required for 6 months initially and may get extended depending on business needs and performance.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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