Lettings Administrator

The Role:

A leading estate agents are seeking a lettings administrator, based in there Barnes office 5 days a week. This role is Residential Lettings department role. You will be responsible for supporting in the smooth running of the department by providing an administrative service.

Key Responsibilities:

Answering the phone and directing calls as required

Dealing directly with clients / applicants looking to let or rent and answer any enquiries

Typing and organising reports where appropriate

Organising the marketing of the properties including arranging photographs and floor plans and EPCs, creating brochures, window cards and organising advertising

Arranging canvassing

Collating statistics

Progressing tenancy paperwork

Carrying out the occasional viewing for lettings when required

Organising contractors to attend to maintenance issued and informing landlords of costs or quotes where applicable. Any other reasonable duties that may be required from time to time. A large proportion of the day will be supporting property management with general tasks

Sending out utility letters and dealing with check in/check outs Organising service charges for block management

Adding invoices to Reapit Skills, Knowledge & Experience Professional Excellent customer service skills

Strong administrative skills Strong IT skills A strong team player with good interpersonal skills

Numerate Excellent communication skills

Good time management skills

Attention to detail

Highly organised

Experience of working in a fast-paced administrative environment

Competencies:

A friendly and approachable team player

Willingness to tackle a variety of tasks with common sense and enthusiasm

Comfortable working in a fast-paced environment where flexibility is essential

Experience of working in the property industry (min 2 years)