Protection Administrator

Protection Administrator

Location: London
Working Pattern: Hybrid, Monday–Friday
Salary: £25,000–£30,000 depending on experience

We are working with a growing mortgage brokerage that is looking to recruit a highly organised and proactive Protection Administrator to support the day‑to‑day running and continued development of its Protection Department.

This is a varied role suited to someone who enjoys taking ownership, solving problems and improving processes
. You’ll work closely with advisers, management and other teams to keep business moving, monitor activity and help the department operate as efficiently as possible.

• Provide operational and administrative support to the Head of Protection and wider team
• Monitor new business, outstanding applications and adviser workloads
• Maintain accurate management information and performance reports
• Coordinate meetings, training and departmental actions
• Liaise with advisers, case managers, insurers and internal departments
• Identify delays, recurring issues and opportunities for improvement
• Maintain accurate records, templates, guidance and procedures

• Previous experience in a departmental support, operations, coordination or senior administration role
• Experience with in financial services, insurance, protection or mortgage advice is essential
• Strong organisational skills with the ability to manage multiple priorities
• Excellent attention to detail and accurate record keeping
• Confident using systems, spreadsheets and general office software
• Strong communication skills and the confidence to liaise with colleagues at all levels
• Ability to take ownership, work independently and follow tasks through to completion

This is an excellent opportunity to join a growing mortgage brokerage in a varied role where you can make a genuine impact. There is scope for increased responsibility and progression as the Protection Department continues to grow.