Estate Administrator

Estate Management Administrator Salary: 40,000 per annum

Working Hours:

37.5 hours per week About the Role This is a varied role suited to someone who enjoys working across administration, customer service, finance, reporting and project coordination, with the confidence to manage multiple priorities in a busy environment.

Key Responsibilities Provide comprehensive administrative and clerical support to the Estate Management and Operations teams.

Manage and coordinate the estate helpdesk, responding to enquiries and ensuring matters are followed up appropriately.

Assist with the development and ongoing management of resident and occupier communication systems and digital platforms.

Support the organisation and administration of meetings, including preparing agendas, taking minutes and following up on actions where required.

Prepare, format and maintain reports, presentations and other estate documentation in accordance with company standards.

Assist with client audits by coordinating documentation and ensuring information is accurate and readily available.

Maintain accurate trackers and databases, including key contacts, annual key dates, contracts and operational activities.

Raise purchase orders, process invoices and support the wider team with day-to-day financial administration.

Assist with monthly and quarterly reporting by gathering, checking and organising relevant information.

Support budget monitoring, including Budget vs Actual reporting and other estate finance processes.

Maintain effective document control and ensure records are appropriately archived and managed.

Develop, maintain and distribute templates, standard operating procedures and other operational documentation.

Produce temporary site communications and signage when required.

Coordinate bookings and use of estate facilities.

Assist with the planning and delivery of resident, occupier and community events.

Support continuous improvement initiatives, helping to identify opportunities to improve systems, processes and customer experience.

Assist with ad hoc projects and other operational requirements as directed by the Estate Management team.

Undertake general office and administrative duties as required.

About You We are looking for someone who is highly organised, detail-focused and comfortable working in a role with a broad range of responsibilities.

You will ideally have:

At least two years’ experience in a similar administrative, property or estate management support role.

Excellent organisational and time management skills.

Strong attention to detail and a methodical approach to record keeping.

Excellent written and verbal communication skills.

A professional, approachable and customer-focused manner.

Strong IT skills, particularly across Microsoft Office.

Experience of managing multiple tasks and competing priorities.

The ability to work independently, use initiative and take ownership of responsibilities.

Confidence working with financial information, purchase orders and invoices.

A proactive approach to problem-solving and continuous improvement.

The ability to build positive working relationships with colleagues, residents, occupiers, contractors and other stakeholders.

What We Offer …This is an opportunity to join a professional Estate Management team in a varied role where you will have genuine responsibility and the opportunity to contribute to the ongoing improvement of estate operations and customer experience.

Salary: 40,000 per annum

Hours:

37.5 hours per week