Office and Facilities Coordinator; Part-time

About Us

The Company:
Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers.

Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement.

Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement h powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, Whats App, chat, push, social, ads, and more.

We have an exciting opportunity to join Dotdigital in as our Office and Facilities Coordinator. You’ll be responsible for managing our office and facilities portfolio, overseeing our colocation working arrangements and for managing a scalable solution to support our evolving team and ways of working. We currently have offices in London, New York, Cape Town, Melbourne, Sydney, plus access to shared office spaces for other cities as well.

You’ll be reporting into the Global People Director and working closely with our Legal, Finance and Business Solutions teams.

This role provides workplace support to our teams across our global offices and is essential to the smooth functioning of our facilities operations. Day-to-day you’ll be based from our London Bridge offices, with occasional travel to our Manchester and Southampton offices, and the role will include hands-on management of these offices in particular.

You will be responsible for our workplace and facilities compliance including Health and Safety, office maintenance and supplier relationships. We are proud holders of ISO
14001 and ISO
27001 and this role plays a key part of the regular adherence to process and also supporting the periodic audits that take place. A keen interest in environmental management within office-based business is essential and this role sits on our environmental committee. You’ll also play a key role in our regular SECR reporting.

No two days are the same, the role is hands on and might involve managing suppliers including our cleaning and maintenance suppliers, handling deliveries and visitors, ensuring office readiness for internal and external events (with a reset afterwards), access for employees, ordering and managing stock levels of refreshments, or problem solving a key workplace project.

This role is part-time
, based in the London office for Tuesday
, Wednesday and Thursday
.

The ideal candidate will bring significant experience in office, facilities, and workplace management, preferably within a fast-paced, multi-site or international organisation. They will have a proven track record of overseeing office operations, facilities maintenance, supplier and vendor relationships, and workplace compliance across multiple locations.

• Office and Facilities Management: Experience managing day-to-day office operations, ensuring workplaces are safe, functional, and provide an excellent employee experience across multiple office locations.

• Multi-Site and Global Workplace Support: Experience coordinating facilities and workplace services across geographically dispersed offices, including supporting hybrid and co-working environments.

• Health, Safety and Compliance: Strong knowledge of workplace compliance requirements, including Health & Safety legislation, risk management, office maintenance, and audit readiness.

• Supplier and…