Assistant Technical Coordinator - Entry-Level IT

Salary: £27,000 per annum
Location: Office-based, 5 days per week
Type: Full-time, Permanent

The Opportunity

We are looking for a friendly, reliable and organised Assistant Technical Coordinator to join a busy IT services business and become a key support to the Office Manager and wider technical team.

This is an entry-level opportunity, so you do not need years of IT experience or a technical background. What matters most is your attitude, common sense, willingness to learn and ability to get things done without needing everything spelled out for you.

You will be working in a busy, down-to-earth environment where no two days are quite the same. You'll be helping to keep the office running smoothly, supporting consultants, dealing with clients and managing the day-to-day administration that keeps the technical team moving.

There is also plenty of opportunity to learn more about the technical side of the business and develop your career within IT.

Key Responsibilities

• Supporting the Office Manager with day-to-day administrative and operational tasks
• Monitoring the support inbox and ensuring requests are dealt with promptly
• Creating, updating and assigning support tickets using Halo
• Answering incoming telephone calls and directing them appropriately
• Boo...