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Customer Service Administrator

Job in London, Greater London, W1B, England, UK
Listing for: Reed
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-09-22
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical, Admin Assistant, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 13 - 14.5 GBP Hourly GBP 13.00 14.50 HOUR
Job Description & How to Apply Below
Customer Service Administrator (Ongoing Temporary Assignment)

Location:

Ashington

Hours:

Monday to Friday, Full Time

Contract:

Ongoing Temporary Assignment (Rolling Week by Week) Pay Rate:
Competitive Are you an organised and customer-focused administrator looking for an ongoing temporary opportunity? We are recruiting for a busy and fast-paced office environment where you'll play a key role in supporting customers, processing orders, and assisting with day-to-day administrative operations.

Key Responsibilities Processing customer orders and handling order-related queries. Providing excellent customer service via telephone and email. Managing courier bookings and resolving delivery-related issues. Assisting with import/export documentation and customs administration. Checking invoices and investigating courier and delivery queries. Supporting stock management and distribution projects. Managing daily paperwork, filing, and archiving. Ordering office supplies and stationery. Handling incoming and outgoing post.

Liaising with managers and colleagues across different departments. Supporting with ad hoc administrative tasks as required. Escalating customer concerns and resolving issues promptly and professionally. About You Previous administration and/or customer service experience. Strong communication skills with a professional telephone manner. Good Microsoft Office skills. Excellent organisational skills and attention to detail. Ability to prioritise workload and work under pressure.

A positive, proactive approach and strong team-working skills.

Experience with import/export documentation would be advantageous but is not essential. GCSE Maths and English (or equivalent) preferred. What's on Offer? Immediate start available. Ongoing temporary assignment with the potential to be extended. Friendly and supportive team environment. Opportunity to gain experience within a busy commercial business. Weekly pay. If you're available immediately and enjoy working in a varied customer service and administration role, we'd love to hear from you.

Apply today to be considered.
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