Senior Learning and Development Coordinator

Position: Senior Learning and Development Coordinator (12 months, fixed term)
Location: Greater London

Senior Learning and Development Coordinator (12 months, fixed term) page is loaded## Senior Learning and Development Coordinator (12 months, fixed term) locations:
London - Exchange Towerposted on:
Posted Todaytime left to apply:
End Date:
September 29, 2026 (12 days left to apply) job requisition
-03113

Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
** Learning and Development Senior Coordinator
***
* Contract:

** fixed term contract 12 months
*
* Working hours:

** 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.
** Salary:
** From £28,421
*
* Location:

** London, Exchange Tower - Hybrid
** Reporting to:
** Academy Manager By joining our team, you'll enjoy the best of both worlds - hybrid working and the collaboration of a great office environment.
* Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.
* As well as extensive opportunities for personal and career development.
** Join our community
- ** The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers, or small businesses, and their financial service providers.

Reporting directly to the L&D Academy Manager, you will provide essential coordination and administrative support to ensure the smooth delivery of the L&D programmes, courses, projects as well as other L&D services. Your attention to detail, organisational skills, and proactive approach will be instrumental in ensuring a high quality and consistent learning experience.
** What You'll Do:
*** Coordinate in-person and virtual workshops, training sessions and a range other learning solutions
* Support the development and maintenance of L&D documentation and reports, including data capture
* Serve as a central point of contact for L&D related enquiries, providing timely and accurate information to stakeholders through Workday as needed.
* Coordinate logistics for on-site training, including travel arrangements, venue bookings, hotel bookings and training room booking and equipment setup.
* Support the creation and distribution of learning materials and resources, ensuring accessibility, relevance to Learning & Development objectives, and attendance logging
* Communicating changes and updates to stakeholders as required, for example rescheduling courses.
* Coordinate with external partners and vendors to procure necessary resources and services for delivery.
* Assist in the management of budgets, tracking expenses and ensuring adherence to financial guidelines.
* Processing external training bookings via invoicing or corporate card.
* Provide administrative support for the evaluation and assessment of learning interventions and programmes, collating feedback and generating reports on a regular basis.
* Act as a liaison between the L&D Academy team and other internal departments to facilitate smooth delivery of external and internal programmes.
* To be considered for this role, you'll need to show us that you've got the skills and capabilities. You'll have to meet the following minimum criteria:
*** Minimum Criteria:
*** Proven experience working within a customer focused role, preferably within an HR Team
* Highly organised and a strong communicator with good IT skills - MS Office, particularly Excel, Word, PowerPoint, Teams, Copilot etc.
* Knowledge of reporting processes Analytical and accurate with a good attention to detail - adaptable and innovative approach to problem solving.
* Experience of working in a Learning and Development environment,…