Clinical Quality Administrator

Administrator role in Clinical Quality team

Support for committees, guidance processes and National Maternity and Perinatal Audit (NMPA)

Location in London Bridge with flexible working environment

Requirements include experience in administrative support and excellent communication skills

Benefits include pension contribution, wellbeing support, and lifestyle discounts

We are looking for a well-organised and proactive Administrator to join our Clinical Quality team. Reporting to the Head of Guidance, you will provide high-quality administrative and secretariat support that helps the team, its committees and the National Maternity and Perinatal Audit (NMPA) to deliver work that improves the safety and quality of women's healthcare. You will join a collaborative, values-led team working with colleagues, clinicians, committee members and external stakeholders.

The role offers variety across committee support, guidance processes and NMPA activity, with the opportunity to build strong working relationships and contribute to the College’s wider mission.

• Provide comprehensive secretariat support for key Clinical Quality committees, including scheduling meetings, preparing and circulating papers, taking accurate minutes, maintaining action logs and following up agreed actions.
• Coordinate committee recruitment and onboarding, including applications, assessments, interviews, inductions and ongoing communications with members and volunteers.
• Support guidance consultation and peer review processes by coordinating stakeholder engagement, collating feedback, maintaining accurate records and supporting approvals.
• Manage the Clinical Effectiveness and NMPA shared inboxes, triaging enquiries, drafting responses where appropriate and directing queries to the right colleagues.
• Provide dedicated administrative support to the NMPA for one day each week, including meeting coordination, papers, minutes, action tracking, communications and general team support.

This is a strong opportunity for someone who enjoys varied administrative work, takes pride in accuracy and service, and wants to contribute to better outcomes and experiences for women and girls.

For the full list of key responsibilities, please check the recruitment pack.

This role will suit an experienced administrator who is dependable, organised and comfortable supporting several priorities  will communicate professionally with a range of stakeholders, handle information carefully and use sound judgement to keep work moving.

• Experience of providing effective administrative or PA support in a busy team or programme environment.
• Experience of servicing meetings or committees, including preparing papers, taking accurate minutes and tracking actions.
• Excellent written and verbal communication, interpersonal and organisational skills.
• Strong organisation, time management and attention to detail, with the ability to prioritise competing work and deliver reliably to deadlines.
• Confidence using Microsoft Office applications, including Outlook, Word, Excel and PowerPoint, to maintain accurate records and support efficient working.
• Ability to use initiative, work collaboratively and maintain confidentiality and professionalism.

We are particularly interested in candidates who take pride in delivering accurate, reliable support and who build positive working relationships. If you meet the essential requirements and are motivated by the opportunity to support work that improves women's healthcare, we would be pleased to hear from you.

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that…