Events and Membership Assistant

Job Title: Events and Membership Assistant

Based in: London (or being able to travel to London at least once a week)

Workplace type: Hybrid

To

Note:

Interview timeslots will be scheduled on a rolling basis

International Business and Diplomatic Exchange (IBDE) is a London-based not-for-profitmembership organisation providing leadership in promoting commerce, international trade and investment flows across sectors, including financial and professional services, energy, aerospace and defence, manufacturing, healthcare, hospitality, technology, innovation, and telecommunication industries. We champion economic diplomacy to help inform international trade and investment policy as well as build economic prosperity and security for the benefit of all.

In 2019, IBDE won the first award presented to an organisation for its outstanding contribution to economic diplomacy. IBDE combines a strong mission with tangible commercial value - enabling members to shape international trade, investment flows, and economic diplomacy while delivering business impact.

We are seeking a highly motivated and detail-oriented Events and Membership Assistant to support the delivery of IBDE’s wide-ranging programme of activities and to contribute to the organisation’s membership engagement and administration. The role is ideal for someone with excellent writing skills, commercial awareness, and a strong interest in international affairs, business, and diplomacy.

Support the events team in delivering IBDE’s programme of activities - including networking events, launches, workshops, dinners, breakfasts, round tables, and conferences ranging from 10 to 200+ participants.

Work closely with the team to develop and manage invitee and guest lists for each event.

Maintain and update IBDE’s CRM database and event records accurately.

Support all logistical aspects of IBDE’s activities, including venue liaison, coordination with hosts and speakers, guest list management, agendas, invitations, registration, and on-site support.

Draft, proofread, and manage event-related correspondence, ensuring accuracy and timely delivery.

Assist with preparing printed and digital materials such as name badges, seating plans, event briefs, joining instructions, guest booklets, and presentation slides.

Support event-day operations: welcoming guests, managing last-minute changes, liaising with venues and catering, and ensuring smooth delivery.

Support post-event administration, including thank-you notes, follow-up communications, summaries, surveys, and social media updates.

Contribute ideas and initiative to improve event quality and member engagement.

Maintain accurate membership records and update the CRM system to reflect renewals, new members, and engagement activity.

Support membership renewals and follow-ups, including preparing and sending reminders and acknowledgements.

Assist with onboarding and relationship management of members through timely, professional, and high-quality communication.

Coordinate membership-related correspondence, ensuring timely and professional engagement with current and prospective members.

Help track and prepare membership reports and lists for internal use.

Support the promotion of membership benefits and upcoming activities through events, newsletters, and other communications.

Work with the team to strengthen member retention and identify new membership or sponsorship opportunities arising from events and networking activities.

Exceptional attention to detail and commitment to accuracy.

Excellent written and verbal communication skills, including proofreading and editing.

Ability…