Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Our client is seeking an organised and customer-focused Administrator to support prospective families throughout the admissions process. This role combines relationship management, administration, and customer service, ensuring a seamless experience from initial enquiry through to enrolment. Company Benefits:
Competitive pension scheme. Life assurance and employee assistance programme. Free parking. Ongoing training and professional development opportunities. Cycle-to-work scheme. Private health plan. Personal Accident Insurance.

Key Responsibilities:

Manage applications and admissions records. Act as the main point of contact for prospective families. Provide excellent customer service and guidance throughout the admissions journey. Coordinate admissions activities, events, and communications. Maintain accurate data and ensure compliance with processes and deadlines. Experience and Skills Requirements:
Previous experience in an administrative, admissions, customer service, or office-based role. Proven ability to provide a high level of customer service and build positive relationships with clients, customers, or stakeholders. Experience managing multiple tasks and deadlines in a fast-paced environment. Strong written and verbal communication skills, with the ability to produce professional correspondence and communicate confidently over the phone. Competent user of Microsoft Office and CRM/database systems.

Highly organised with excellent attention to detail and a proactive approach to problem solving. Educated to A-Level standard or equivalent. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.