ENT & Audiology Administration Manager

Main area ENT and Audiology Grade Band 5 Contract Fixed term: 12 months (n/a) Hours Full time - 37.5 hours per week (Monday - Friday) Job
-DivisionC-8229931

Employer King's College Hospital NHS Foundation Trust Employer type NHS Site Princess Royal University Hospital Town Orpington Salary £36,943 - £44,900 per annum including HCA Salary period Yearly Closing 14/10/2026 23:59

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c £2.1 billion, 1.5 million patient contacts a year and more than 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.

The post holder will be responsible for the line management of the administrative staff and for ensuring the smooth running of the directorate in relation to its administration functions. They will manage the administrative, clerical and secretarial needs of the directorate and ensure, through careful monitoring of workloads that activity targets are met and that patient management is in line with the patient access policy.

Other key tasks will include managing various projects/developments from inception to implementation.

As key point of contact in the department, the post holder will be expected to exercise initiative, prioritise conflicting work demands and to communicate effectively all times with a wide range of individuals within both the Trust and external to the organisation. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work.

• Lead and manage the Directorate’s administrative and clerical team, including workload allocation, staffing, leave and absence management.
• Manage recruitment, induction, performance, appraisals, training and development of administrative staff.
• Monitor workforce capacity and skills mix to maximise resources and maintain service delivery.
• Ensure compliance with Trust HR policies, mandatory training, health and safety and other statutory requirements.
• Lead the development and implementation of administrative policies, procedures and improvements to working practices.
• Support service development and pathway improvement initiatives, including cancer pathways and delivery of 28 FDS.

The Trust provides a full range of local and specialist services across its five sites. In June 2026, we launched our new strategy for 2026-31. Our vision is to transform healthcare, and we have agreed six strategic ambitions to help us improve care for patients, and the working lives of our staff.

Our six strategic ambitions are delivering high-quality patient care; creating a great place to work; leading pioneering research, innovation and education; building strong and successful partnerships; providing timely and efficient care; and ensuring long-term financial sustainability.

We have also agreed four new organisational values – Caring, Collaborative, Inclusive, Innovative – and these underpin everything we do, and how our teams interact with the patients under our care.

We are at a pivotal point in our history and we require individuals who are ready to join…