Programme Administration Manager

We are seeking a motivated and dynamic individual to lead a Programme Administration team, providing key administrative support and record maintenance for a specified portfolio of courses, in accordance with the procedures and regulations of UAL.
Based at London College of Fashion’s Eastbank site, you will manage a team of Programme Administrators, overseeing the provision of relevant administrative support for all courses within your portfolio of programmes, ensuring an excellent and high-quality service delivery and a seamless student experience, from the point of enrolment through to graduation.
A key part of the role will involve working alongside academics with essential tasks such as monitoring student attendance, exam boards and assessments, course documentation as well as quality processes.

• The ideal candidate will have experience in key aspects of Further or Higher Education student administration, including registry processes such as enrolment and assessment.
• You will have an enthusiasm for creating a good student experience and be able to evidence strong leadership and line-management skills, with the ability to set clear objectives and motivate your team.
• You will be organised and able to plan a busy workload, communicating with colleagues in your team and key stakeholders.