Workplace Experience Coordinator

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in London,England.

The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.

As part of a “front-of-house”team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.

This is a fully onsite Monday-Friday Role: 7:30AM-6:00PM (Typically an 8 hour day scheduled within these hours of operation with flexibility required when early or after-hours event support is needed).

• Enthusiastically greets employees and announces clients and visitors. Issues visitor passes. Receives and transfers incoming calls to appropriate parties.
• Provides coordination and support for delivery of workplace services like Reception, Switchboard Room Management,Mailroom Organization and package deliveries, A/V Support, Meeting and event management, Supplies restock on multiple floors, Supply ordering and inventory management, Meeting and events coordination, Equipment Care, etc.
• Maintains awareness of the workspace. Work closely with other vendors to maintain a safe and comfortable environment
• Responds to customer requests and feedback with accurate and detailed information according to specific requests via email, slack and in-person.
• Collects, sorts and distributes mail and packages from delivery locations to a central mail room as well as designated deskareas on-site.
• Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures.
• Completes assigned project tasks using data analyzation to complete tasks or projects related to workplace organization based on client requirements.

• A minimum of 2 years of frontdesk, concierge, customer service, or other hospitality experience.
• Open and flexible work schedules.
• Ability to comprehend and interpret and action instructions.
• Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathise, and offer help.
• Apply a high level of attention to detail as well as strong verbal and written skills.
• Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting to 40 lbs.

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsetsof our people. At CBRE, you have the opportunity to chart your own course and realize your potential.

We welcome all applicants.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We donot use artificial intelligence (AI) tools to make hiring decisions, and we askthat candidates disclose any use of AI in the application and interview process.