Data Processing Administrator

Title:

Data Processing Administrator
Contract Type:
Fixed-Term Contract until 31/03/2028, Full-Time, 35 hours
Salary: 29,909 per annum (London weighted salary) or 26,170 per annum (Regional salary), dependant on experience
Grade: 4
Reporting Office:
London, Stratford or Manchester, Trafford
Persona:
Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 22nd October 2026
Interview Date: 3rd-5th November 2026 in-person interview
Benefits include:
Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months.
Join our Data Processing Team at L&Q:
L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of.

This role is responsible for processing a high volume of data updates and requests, ensuring information is recorded accurately and consistently within our housing management system. Through your attention to detail and commitment to quality, you'll help maintain the integrity of critical customer, tenancy and property records that support services across the organisation.

Reporting to the Data Processing Lead, you'll be part of a collaborative team responsible for managing data requests, maintaining data quality and supporting day-to-day business operations.

• Process a high volume of data amendments and updates accurately and efficiently within L&Q's housing management system
• Manage requests received through our ticketing system, ensuring work is completed accurately and within agreed service levels
• Review information submitted by colleagues and update customer, tenancy and property records in line with established procedures
• Carry out validation checks to ensure data remains accurate, complete and consistent
• Identify, investigate and correct data discrepancies, escalating issues where appropriate
• Use Excel and other business tools to validate information, manage workloads and support reconciliation activities
• Work closely with colleagues across the business to gather information and resolve data-related queries
• Maintain clear records of work completed and ensure compliance with data governance requirements
• Contribute to team performance targets through the timely and accurate completion of allocated workloads
• Support continuous improvement initiatives that enhance data quality and team efficiency

• Experience in a data processing, administration, customer service or back-office operational role
• Strong attention to detail and commitment to accuracy
• The ability to remain focused whilst carrying out repetitive, process-driven tasks
• Experience working with high volumes of information while maintaining quality standards
• Strong working knowledge of Microsoft Excel or similar spreadsheet applications
• Good organisational skills, with the ability to manage competing priorities and meet deadlines
• Strong written and verbal communication skills
• A methodical approach to problem solving and issue resolution
• The ability to work effectively both…