Service Coordinator

RGB Network are currently representing a well-established engineering firm based in London, who are looking for an additional service coordinator to join their team to support their service department.

• Office based position
• Working hours 8am – 5pm
• Free Parking Onsite
• Enhanced Pension Scheme
• 23 & 8 Days Bank Annual Leave (+ Birthday off)

• Coordinate and schedule service technicians for field assignments.
• Create, track, and close work orders in the company’s service management system.
• Maintain accurate records of service activities, labour hours, and materials used.
• Communicate with clients about job status, scheduling, and concerns.
• Coordinate with engineering and operations teams to support field work.
• Organise materials, equipment, and logistics for service tasks.
• Maintain accurate records, reports, and compliance-related documentation.

• Experience working in a similar role.
• Excellent organisational skills and attention to detail.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritise effectively.
• Proficient in office software and internal management systems.
• Professional, courteous manner when dealing with clients, contractors, and colleagues.
• Able to work under pressure and meet deadlines.