Office Manager

Proudmans is a specialist family law firm based in London, founded by award-winning barrister Dr Charlotte Proudman. We specialise in complex family law cases, with particular expertise in domestic abuse, children law and financial proceedings.

We are a growing, ambitious and innovative law firm committed to delivering exceptional legal representation through a trauma-informed, client-centred approach.

We are seeking a highly organised, proactive and experienced Office Manager to support the continued growth of the firm and ensure its efficient day-to-day operation. The Office Manager will oversee the operational, administrative, financial, HR and compliance functions of Proudmans, working closely with the Directors and legal team.

Oversee the smooth day-to-day running of the office, ensuring a professional, welcoming and well-maintained working environment.

Act as the central point of contact for office operations, administration and facilities.

Coordinate IT support.

Order and manage office supplies, stationery, refreshments, equipment etc.

Monitor office expenditure.

Manage office access, keys, security arrangements, post, deliveries and couriers.

Support office moves, improvements and expansion as required.

Identify and implement improvements to office systems, workflows and operational efficiency.

Support the Directors with the firm's regulatory and compliance obligations.

Assist the firm's COLP and COFA.

Coordinate professional indemnity insurance, practising certificate renewals and other regulatory deadlines.

Ensure relevant policies and procedures are regularly reviewed and updated.

Monitor invoices, payments and credit control.

Assist with monitoring work in progress and time recording.

Prepare regular financial and operational reports for the Directors.

Liaise with accountants, bookkeepers and payroll providers.

Process supplier invoices, staff expenses and routine payments.

Monitor office budgets and expenditure.

Coordinate recruitment processes, including job advertisements, applications, interviews and candidate communications.

Manage staff onboarding and offboarding, including contracts, inductions, equipment and system access.

Maintain accurate employee records, annual leave, sickness absence and attendance records.

Support probation reviews, performance appraisals and staff development processes.

Coordinate training, professional development and training.

Support the ongoing implementation and maintenance of HR policies and procedures.

Support client onboarding and administrative aspects of client care.

Act as the office Health & Safety Coordinator.

Ensure the office complies with applicable workplace health, safety and fire regulations.

Organise staff events, away days, training sessions and firm celebrations.

Coordinate logistics for conferences, networking events and professional engagements.

Support the Directors with business development initiatives and the firm's continued growth.

Previous experience in office management, operations or practice administration, ideally within a law firm.

Experience supporting financial administration, HR and compliance processes.

Strong working knowledge of Microsoft Office, including Word, Excel, Outlook and PowerPoint.

Experience with legal practice management software, particularly Clio, would be advantageous.

Familiarity with SRA compliance and legal sector regulatory requirements would be desirable.

Experience coordinating workplace health and safety responsibilities would be…