Senior Executive Assistant and Business Manager

This post sits in the Office of the CEO at HM Courts and Tribunals Service, within the Ministry of Justice, on a 12-month loan or fixed-term basis. It gives executive and business support to two Deputy Directors working alongside the CEO, covering diaries, recruitment, workforce information and finance support. The role is full-time only and office-based three days a week, with a Counter Terrorism Check required.

Only existing Civil Servants and accredited NDPB employees can apply.

• Manage diaries for three Deputy Directors, scheduling meetings and events and resolving competing demands
• Lead and coordinate recruitment activity across the Office of the CEO with HR
• Coordinate induction, onboarding and offboarding for staff
• Maintain administrative, record-keeping and filing systems, including the Office's shared digital workspace
• Provide business management support across the Office
• Coordinate workforce information, including vacancies, team structures and people data
• Support financial and administrative processes, including procurement, travel, expenses and expenditure monitoring
• Review and maintain Office materials, induction information and shared guidance
• Maintain resilience arrangements, coordinating leave, cover and business continuity
• Develop and improve ways of working to simplify processes
• Build relationships with colleagues across HMCTS, the Ministry of Justice and wider Government
• Provide ad-hoc executive and business support to the Deputy Director, the Office and senior colleagues

• Providing high-quality business, administrative or executive support in a busy environment
• Managing complex diaries, competing priorities and tight deadlines
• Working with and liaising confidently with senior stakeholders
• Coordinating people, processes or business activity across a team

• Strong IT skills across Microsoft Office, including Outlook, Teams, SharePoint, Word, Excel and Power Point
• Excellent organisational skills and the ability to prioritise
• Strong written and verbal communication with senior stakeholders
• Sound judgement and the ability to identify issues and act on own initiative
• Discretion in handling sensitive information

• Counter Terrorism Check (CTC) clearance as a condition of appointment
• Existing Civil Servant or accredited NDPB employee appointed on merit through fair and open competition
• Right to live and work in the UK under Civil Service nationality rules

• Highly motivated, resilient and adaptable under pressure, and comfortable working independently
• Ability to anticipate the needs of senior colleagues and manage their time
• A desire to simplify processes and improve ways of working
• Willingness to travel frequently to London in line with business needs

• Experience of recruitment, induction or workforce management
• Experience of providing executive support to senior leaders
• Experience of information or records management
• Experience of working in a Private Office, central support team or similar fast-paced environment

• 25 days annual leave rising to 30 after five years, plus public holidays and one privilege day
• Scheme to buy or sell up to three days' leave each year
• Choice of Civil Service pension schemes
• Training and development opportunities
• Hybrid working where business need allows, with at least 60% of time in an office
• Family-friendly policies, including reduced hours and job share
• Flexible benefits, retail vouchers and discounts
• Paid paternity, adoption and maternity leave