Conference Support Coordinator

Highly regarded US law firm with exciting growth in its London office is seeking a polished Conference Support Coordinator to provide exceptional reception and conference support across the firm's client floor. You'll welcome clients and visitors to the firm as well as coordinating daily coverage and oversee allocated meetings and events.

• Salary to £50,000
• 10am - 6pm working hours (Monday-Friday)
• Outstanding employee benefits
• Complimentary meals and refreshments

• Welcome clients and visitors, manage arrivals and provide professional reception and telephone support
• Coordinate conference room bookings, meeting schedules and daily Conference Floor operations
• Oversee allocated meetings and events, ensuring rooms, equipment and refreshments are prepared to the required standard
• Provide day-to-day operational oversight and senior cover during the Conference Support Manager's absence, escalating issues as appropriate
• Monitor team workloads, identify staffing pressures and support effective team coverage
• Resolve routine operational issues and coordinate with relevant departments to ensure the smooth delivery of meetings and events
• Support team training and development, promoting consistent service standards and procedures
• Liaise with clients, colleagues and internal departments to manage requests and ensure effective communication
• Maintain accurate booking records, systems and conference areas to a high professional standard

• 5+ years' experience in reception, conference services or a client-facing role within a law firm
• Experience coordinating meetings and events
• Strong commitment to delivering consistently high standards of client service
• Sound judgement and the ability to recognise when matters require escalation
• Previous supervisory or senior reception experience desirable