Facilities Coordinator

£35,000 to £38,000 plus bonus & benefits (DEP EXP)

Facilities Coordinator in London Law Firm. We are looking for a personable, proactive and organised Workplace Experience Coordinator to support the smooth day-to-day running of a busy corporate office.

This is a varied role combining facilities coordination, workplace services, office support and some front-of-house reception cover. We would welcome applications from candidates with some corporate experience, perhaps currently working as a Facilities Assistant, Facilities Coordinator, Workplace Assistant, Office Coordinator or in a similar role.

• Carry out regular floor walks to ensure the office is well-presented, tidy and functioning efficiently.
• Act as a first point of contact for day-to-day facilities issues, including lighting, temperature, equipment and general maintenance.
• Report faults, raise maintenance requests and follow up on outstanding issues.
• Liaise with contractors, suppliers, cleaners and building management.
• Assist with health & safety checks and general workplace compliance.
• Monitor office supplies, stationery, refreshments and kitchen facilities.
• Ensure coffee machines, printers and other shared equipment are working correctly.
• Maintain facilities records, update helpdesk tickets and track requests through to completion.

• Help create a welcoming, professional and enjoyable working environment for employees and visitors.
• Respond to workplace queries and provide practical assistance to colleagues.
• Support office moves, desk arrangements, meeting room setups and internal events.
• Assist with meeting room bookings, refreshments and catering arrangements.
• Identify opportunities to improve workplace services and the overall employee experience.
• Work closely with colleagues across Facilities, IT, Security and other support teams.

• Provide occasional reception cover during breaks, holidays or busy periods.
• Welcome visitors and clients, ensuring a professional and friendly first impression.
• Answer incoming calls and direct enquiries appropriately.
• Assist with visitor registrations, meeting room bookings and guest requirements.
• Support the wider Front of House team when required.

• Some previous experience in a corporate office, facilities, workplace services, office support or front-of-house environment.
• A friendly, approachable personality with a genuine interest in helping people.
• Good organisational skills and the ability to manage a variety of tasks.
• Comfortable communicating with colleagues, visitors, suppliers and contractors.
• A proactive, hands‑on approach with good attention to detail.
• Confident using Microsoft Office, Outlook and Teams.
• Experience with facilities helpdesk systems or meeting room booking platforms would be an advantage, but is not essential.

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