Care Coordinator- Domiciliary Care

Location: Hartwig Care:
Weybridge Branch, KT13 8RN

Contract Type:Full-Time (37.5 hours per week)
Salary: £26,650 per year

* This role requires a full drivers licence and access to your own car

Are you a compassionate and proactive care professional with excellent organisational and communication skills? Hartwig Care is seeking a dedicated
Care Coordinator
to join our team. This is a rewarding opportunity to make a meaningful impact by supporting clients and guiding care staff to deliver outstanding service.

Please note: This role is not eligible for sponsorship
, as it does not meet the required salary or skill criteria.

• Permanent position with full‑time hours
• Paid Time Off
  - 20 days annual leave + bank holidays
• Enhanced DBS Check - provided at no cost
• Fast-tracked job offer system
• Job security
• Employee Assistant Programme (EAP) - offering
  free confidential access to counselling and tailored support programmes.
• Opportunities for personal and professional growth and development
• A supportive and welcoming working environment
• In-store discounts with a Blue Light Card, offering
  - exclusive savings across a range of high-street retailers
• And more

• Ensure that care worker visits reflect Hartwig Care's commitment to continuity and flexibility.
• Ensure all visits take place on time and are assigned to the most suitable care workers according to clients' needs.
• Provide care workers with all necessary and up‑to‑date information regarding client visits and company policies.
• Receive and record information from care workers—verbally and in writing—within agreed timelines.
• Coordinate care worker review meetings and team meetings, ensuring they take place as scheduled.
• Cross-check actual visits against planned schedules to ensure accuracy.
• Support improvements in service monitoring, quality assurance, and client safety.
• Assist Care Managers in sharing daily updates, visit changes, and key information with care staff.
• Answer phone calls and text messages, take messages, and redirect communications appropriately.

• Confident, proactive, and able to thrive in a fast‑paced environment.
• Discreet and able to handle confidential matters sensitively.
• Strong organisational and multitasking skills.
• High attention to detail with the ability to prioritise effectively.
• Excellent communication skills; always professional, polite, and supportive.
• Previous experience in care coordination or care services is desirable.

* Full UK drivers licence is required