Security Workplace Host; S​/A)

Location
:
Central London, EC4V
Hours
: 45 hours per week, Monday to Friday
Hourly Rate £14.91
Reports to: Site Supervisor

The Workplace Experience Host is the first point of contact at our client premium London office, delivering a warm, professional and highly organised front-of-house service. This is a concierge-style reception with broader workplace support – including visitor, internal communications and light workplace administration. The role suits someone who takes pride in first impressions, thrives on variety and is comfortable being the go-to person for everything happening at reception.

Hours of Work

• 45 hours per week, Monday to Friday,

Reception, Visitor & Access Management

• Deliver an active meet-and-greet and concierge-standard welcome to all visitors, clients and colleagues.
• Manage the daily visitor, track and reconcile limited-access guest passes.
• Carry out Bag checks for visitors going down to the Café.

Communication, Administration & Reporting

• Report building and workplace defects promptly to main/building reception.
• Support wider ad hoc administrative tasks as directed by the client and Samsic management.

Health, Safety & Emergency Response

• Act as a trained Fire Marshal, supporting the weekly fire alarm test and six-monthly fire drills.
• Respond to workplace incidents in line with First Aid / EFAW training.
• Follow food hygiene procedures for all food-handling duties, including weekly perishables checks.
• Escalate incidents, hazards or emergencies in line with site procedures.

• Previous experience in a front-of-house, reception or concierge role, ideally in a high-visitor-volume, hospitality or corporate workplace setting.
• Confident, professional telephone manner with switchboard experience.
• Excellent communication, organisation and customer-service skills.
• Flexible and proactive, comfortable managing varied workplace-support tasks alongside reception duties.
• Eligible to work in the UK.
• First Aid / EFAW certification (or willingness to train).
• Fire Marshal / Fire Warden training (or willingness to train).