More jobs:
Automotive Service Administrator/Service Advisor
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-10-16
Listing for:
Confidential
Full Time
position Listed on 2026-10-16
Job specializations:
-
Automotive
Automotive Management
Job Description & How to Apply Below
Location:
West Drayton
Salary: £30,000 £ 32,000 per annum
Hours:
Monday to Friday, 08 00
Type:
Permanent, Full-Time
We are recruiting for an experienced Automotive Service Administrator / Service Advisor to join an established Commercial Vehicle Dealership in West Drayton.
The successful candidate must have at least 2 years' recent automotive Service experience and be confident working in a busy Workshop environment.
HGV, commercial vehicle or truck experience is highly desirable, but not essential. Candidates from a strong automotive Service background who are looking to move into the commercial vehicle sector are encouraged to apply.
Automotive Service Administrator / Service Advisor- Key Responsibilities
- Booking vehicles into the Workshop and managing service and repair appointments.
- Creating and maintaining accurate job cards, job codes and customer records.
- Managing workshop schedules and ensuring jobs progress efficiently.
- Liaising with customers regarding repairs, costs, progress and completion times.
- Working closely with Technicians, Parts and Workshop Management.
- Preparing estimates and quotations where required.
- Ensuring parts are ordered and available when required.
- Processing completed job cards and raising invoices.
- Supporting warranty and manufacturer administration.
- Providing excellent customer service throughout the repair process.
- Minimum 2 years' recent automotive Service experience.
- Previous experience as a Service Advisor, Service Administrator or Workshop Administrator.
- Good understanding of automotive servicing and repair.
- Strong administration and organisational skills.
- Excellent communication and customer service skills.
- Good IT skills and attention to detail.
- Ability to work effectively in a busy Workshop environment.
- HGV / Commercial Vehicle / Truck workshop experience.
- Commercial vehicle dealership experience.
- Warranty administration experience.
-What's on Offer
- £30,000 £ 32,000
- Monday to Friday, 08 00
- Permanent position
- Established commercial vehicle dealership
- Excellent opportunity to develop within the HGV / Commercial Vehicle sector
Commercial Vehicle / HGV experience is preferred, but automotive Service experience is essential.
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