Workshop Controller

Alperton, United Kingdom | Posted on 13/05/2026

• Work Experience 2 years workshop controller, Previous mechanical back group, Level 3 prefered
• Salary Up to £40,000 Basic + bonus
• City Alperton
• Province City of London
• Country United Kingdom
• Postal Code HA0

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Alperton, HA0

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Up to £40,000 basic + bonus

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45 hours per week – Full Time, Permanent

Our client is a growing and forward‑thinking automotive business, delivering an ever‑expanding range of services across electric vehicles, fleet, and mobile servicing. With a strong focus on customer experience and innovation, they are now looking for an experienced Workshop Controller to join their team in Alperton, HA0
.

Reporting to the Aftersales Manager, you will take responsibility for the day‑to‑day control of the workshop
, ensuring work is allocated efficiently, productivity targets are met, and high standards of quality and customer satisfaction are consistently achieved.

You will play a key role in leading, motivating, and supporting the technical team
, while ensuring smooth workflow and clear communication between departments.

• Allocate work to technicians to maximise efficiency and productivity
• Monitor workshop performance and ensure targets and KPIs are achieved
• Track vehicle progress through the workshop to ensure timely completion.
• Liaise with Service Advisors to maintain excellent customer communication
• Provide technical support to colleagues and customers where required
• Ensure all work is planned, scheduled, and managed effectively
• Maintain high standards of quality control, compliance, and health & safety
• Manage stock control and workshop systems
• Coach, motivate, and develop the workshop team

• Minimum 2 years’ experience in a Workshop Controller or similar role
• Previous experience as a qualified technician (Level 3 preferred)
• Strong leadership skills with the ability to motivate a team
• Excellent organisation and administration skills
• Strong IT skills and experience with workshop systems
• Ability to work under pressure and meet deadlines
• Excellent communication skills with a strong customer focus
• Good understanding of workshop financial performance and profitability
• Full UK driving licence (max 9 penalty points)

• Up to £40,000 basic salary + bonus
• 33 days holiday (including bank holidays) plus buy/sell scheme
• Vehicle purchase scheme
• Discounts on servicing, parts, and bodyshop work
• Cycle to work scheme
• Access to employee discount platform
• Paid volunteering day each year
• Structured training, development, and career progression
• Residential induction programme

You’ll be a hands‑on leader who thrives in a fast‑paced, customer‑focused environment
, with the drive to deliver results while supporting and developing your team.

Our client is committed to building a diverse, inclusive workplace where everyone is respected, supported, and able to succeed.

• Minimum 2 years’ experience in a Workshop Controller or similar role
• Previous experience as a qualified technician (Level 3 preferred)
• Strong leadership skills with the ability to motivate a team
• Excellent organisation and administration skills
• Strong IT skills and experience with workshop systems
• Ability to work under pressure and meet deadlines
• Excellent communication skills with a strong customer focus
• Good understanding of workshop financial performance and profitability
• Full UK driving licence (max 9 penalty points)
• Up to £40,000 basic salary + bonus
• 33 days holiday (including bank holidays) plus buy/sell scheme
• Vehicle purchase scheme
• Discounts on servicing, parts, and bodyshop work
• Cycle to work scheme
• Access to employee discount platform
• Paid volunteering day each year
• Structured training, development, and career progression