Commercial Operations Manager

Location: North West London

Salary: up to £40,000 per annum

Hours:

Monday Friday, 8:30am5:00pm

The Role We are looking for a Sales Operations & Enablement Manager to support and strengthen the effectiveness of our sales team. This role ensures the sales force has the tools, insights, content and training required to improve performance, drive revenue growth and execute campaigns effectively. You will work closely with sales leadership, marketing, product and operations teams to make sure sales activities are aligned, well-supported and data-driven.

While there is some exposure to marketing campaigns and collateral, the focus is on enabling the sales team to succeed, not managing marketing strategy directly.

Key Responsibilities Sales Tools & Content Provide the sales team with presentations, product information, case studies and CRM support. Ensure accurate pipeline management and support client engagement to improve conversion rates. Collaboration Across Teams Work with marketing, product, and operations to align sales messaging, campaigns and collateral. Act as a bridge between teams to ensure resources are relevant and accessible. Sales Performance & Reporting Track sales metrics and enablement initiatives to assess impact on performance.

Use data and insights to identify opportunities for improvement. Training & Development Oversee onboarding for new sales hires. Deliver ongoing training and skill development programmes to support continuous improvement. Strategy & Enablement Design and implement sales enablement strategies aligned with business objectives. Ensure the team has the right information, tools and guidance at the right time. Skills & Experience Required Strong understanding of sales processes, customer engagement and sales operations.

Experience coordinating multiple initiatives and working cross-functionally. Confident using data and reporting to inform decisions and measure effectiveness. Strong communication skills with the ability to influence sales teams and leadership. Organised, proactive, and comfortable operating between strategy and execution.

Experience with in the medical, healthcare, life sciences, or regulated products sector is preferred. Who This Role Suits Candidates who enjoy improving sales productivity, supporting teams and making processes more effective. Those comfortable working across sales, operations and marketing functions. Professionals from regulated or technical industries who understand the importance of clear sales processes and enablement.