Senior Workday Analyst

Location: Greater London

Department:
Technology
Company:
Canary Wharf Limited
Reporting to:
Director - Technology Operations              
** JOB SUMMARY
** The Senior Workday Analyst is responsible for leading the configuration, optimisation, and ongoing support of our Workday tenant across all modules, including HCM, Recruiting, Absence, Learning, Talent, Benefits, Payroll, and Peakon. Acting as a subject matter expert, the role ensures system integrity, delivers enhancements, and provides strategic guidance to maximise the value of Workday for the business. This role supports both day-to-day operational needs and long-term improvements, driving automation, user experience, and data quality across the platform.
The role is required to work a minimum of 4 days in the office with the option to work 1 day from home per week.
Salary circa £70,000 per annum.
** MAIN RESPONSIBILITIES
*** Act as the Workday functional lead, managing configuration, reporting, integrations, and security across all modules.
* Provide expert support for business processes, annual HR cycles (performance reviews, succession planning, compensation events, benefits enrolment), and Workday releases.
* Collaborate with HR, Finance, IT, and business stakeholders to gather requirements, design solutions, and deliver improvements.
* Troubleshoot issues, analyse root causes, and provide resolutions.
* Build and optimise Workday reports, dashboards, and calculated fields to support business decision-making.
* Manage integrations with third-party systems, monitoring data flows and addressing errors.
* Drive continuous improvement by identifying opportunities to streamline processes, enhance automation, and improve the employee experience.
* Partner with AMS consultants when required, ensuring best practice solutions are implemented.
* Mentor junior team members and support knowledge sharing across the HR and Payroll teams.
** PERSON SPECIFICATION
*** Strong hands-on Workday experience across multiple modules, ideally including HCM, Absence, Recruiting, Learning, Talent, Benefits, Payroll, and Peakon.
* Proven track record in configuring Workday business processes, reports, dashboards, and security.
* Experience supporting annual HR business events.
* Strong reporting and analytical skills, with the ability to translate business needs into data-driven insights.
* Knowledge of Workday integrations and troubleshooting issues with third-party systems.
* Ability to manage stakeholders at all levels, with clear communication and problem-solving skills.
* Experience leading enhancements and driving user experience improvements.
* Proactive mindset, with a focus on process efficiency and system optimisation.
* Detail-oriented with a focus on accuracy and data integrity.
* Strong organisational skills, able to balance multiple priorities.
* Collaborative, with a willingness to mentor others and share knowledge.
* Curious and innovative, seeking out new ways to leverage Workday functionality.
* Resilient, able to adapt to change and manage competing demands.
** HEALTH SAFETY AND WELFARE RESPONSIBILITIES
** All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
** ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES
** Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.
** QUALITY MANAGEMENT RESPONSIBILITIES
** In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001:
Quality Management Standard.
** COMPANY VALUES
**** Commit to Excellence
*** Act with integrity and deliver high performance
* Put our customers at the heart of what we do
* Resolve issues by providing high quality solutions
** Foster Collaboration
*** Find opportunities to collaborate with others across the business to achieve shared goals
* Encourage inclusive networks and treat others with respect and fairness
* Use knowledge to work effectively with suppliers / contractors to meet shared goals
** Encourage Engagement
*** Confident in making decisions appropriate to the role
* Learn…