Personal Assistant

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next‑generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.

With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry‑first model which brings together the best of in‑house and 3rd‑party capability. We work with customers across 28 countries from 10 VOIS locations:
Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #Be Unrivalled #Create The Future

Location:

Newbury or Paddington. We are seeking a highly organised and proactive Personal Assistant to provide professional and confidential administrative support to the Head of Sales and Head of Business Operations in the UK. This role requires excellent organisational skills, strong communication abilities, and the flexibility to manage multiple priorities. You will act as a key point of contact across VOIS and partner teams, ensuring smooth coordination and efficient diary management.

• Manage diaries and commitments, ensuring meetings are well‑prepared with agendas and relevant materials.
• Use sound judgement to prioritise and accept meeting requests. Handle emails and correspondence, responding where appropriate or forwarding to relevant stakeholders.
• Coordinate the creation of presentation materials for internal and external conferences.
• Organise travel arrangements, itineraries, and associated approvals. Submit accurate expense reports in a timely manner.
• Collaborate with other PAs to share best practices and maintain cover during absences.

• Proficient in Microsoft Office applications.
• Experienced in supporting senior executives effectively.
• Strong organisational and project management skills.
• Resilient, adaptable, and calm under pressure with a positive, can‑do attitude. Excellent written and verbal communication skills with the ability to influence and challenge appropriately.
• Detail‑oriented and committed to building strong relationships across teams.
• Understanding of VOIS/Vodafone Technology objectives and policies.

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

• Opportunity to work closely with senior leadership and gain exposure to strategic decision‑making.
• A dynamic and collaborative environment that values innovation and continuous improvement.
• Access to Vodafone’s learning and development programmes to enhance your professional growth.

• Advanced organisational and time‑management techniques.
• Stakeholder management and influencing skills.
• Expertise in preparing high‑quality presentations and managing executive‑level communications.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status,…