Communities & Government - Operations Executive

Communities & Government - Operations Executive

Kensington, London, UK

Posted Thursday 29 January 2026 at 01:00

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide.

CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference.

We provide expert advice and hands‑on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well‑thought‑out digital solutions and software.

CACI's Consumer & Market Intelligence and Experience & Transformation groups provide data, software and consulting services to improve our clients’ sales and marketing programmes.

We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour. And we help commercial property developers and retailers plan retail provision in the UK and overseas.

C&MI and E&T Groups help clients shape the vision, define the strategy and deliver a truly integrated customer experience. Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination of data, technology and consultancy.

This is an exciting opportunity to join the Location Intelligence Group as an Operations Executive. In this role you will be supporting and carrying out administrative tasks across the Location Intelligence Group for both the Sales & Delivery Teams, as well as providing administrative support to the Operations Manager (including occasional ad‑hoc tasks from senior management).

As part of the Operations Team, you and be involved in the implementation of new processes, you will also take ownership of operations and administrative tasks. This role is busy & varied, no one day will be the same.

• Multi‑task across several requirements at any one time, whilst being able to push back & prioritise accordingly.
• Respond immediately to requests from your internal stakeholders ensuring you communicate clear timescales, set expectations, and ask for clarification if unclear on the task.
• Be organised and diligent, completing your work efficiently and to a high standard.
• Be positive and proactive in supporting the teams.
• Communicate tasks in progress clearly, explaining what can be achieved by when - as well as ensuring you highlight changes in deadlines.

• Booking internal and external meetings/training when required, arranging meeting rooms and providing any additional support needed. Ensuring all emails and invitations issued clearly communicate the agenda and timings.
• General administration duties when in the office.
• Administrative support around sales operations, such as processing of all sales order, sales forms, and royalty forms, among others and using Net Suite CRM. Ensuring all contracts have been received, signed and saved. Requesting software keycodes when required to do so.
• Allocating and keeping customer licence codes up to date.
• Sending monthly delivery confirmations.
• Raising project codes and assigning resource to them.
• Preparing termination letters and updating contracts when required.
• Arranging and sending data updates to customers.
• Providing Net Suite support, as and when required, ensuring it is kept up to date with customer & prospect records as well as contact details to enable efficiency within our sales team.
• Running the weekly delivery report, checking, and updating it accordingly before sending it to the Delivery Teams.
• Sending customer data via a secure link, delivering the password to the customer on a separate platform.
• Regularly attending meetings with Deliver Teams.
• Supporting and managing the Purchase Order process, chasing any outstanding payments if requested.
• Ensuring all customer…