Global Engagement Officer

Department: Partnerships / Global Alliances

Reporting To: Head of Partnerships

Experience

Required:

2–5 Years (Study Abroad / Overseas Education Industry only)

Employment Type: Full-Time, On-Site

Univive is looking for a proactive and detail-oriented Global Engagement Officer to strengthen and manage our global partner ecosystem. The role focuses on agent and university engagement, contracts, commissions, and partnership development
, ensuring smooth coordination between Univive, its global agents, and university partners.

This is a non-sales role and is ideal for professionals with hands-on experience in agent contracts, commission structures, onboarding, and partnership support within the study abroad industry.

• Act as the primary point of contact for Univive’s global agent partners
  .
• Maintain regular communication with agents to manage expectations and ensure alignment with Univive policies.
• Support agents with partnership-related queries, documentation, and processes.
• Assist in agent onboarding
  , including documentation, contracts, compliance checks, and system setup.

• Handle agent and university contracts
  , including drafting, review coordination, renewals, and amendments.
• Manage and maintain up-to-date contract records and commission structures
  .
• Work closely with internal teams to ensure commission terms are correctly implemented and followed.
• Support commission-related discussions, clarifications, and reconciliations with partners.

• Coordinate with university partners to manage expectations related to contracts, commissions, and engagement terms.
• Ensure all university agreements are current, compliant, and properly documented.
• Act as a liaison between universities and internal Univive teams for partnership-related matters.

• Identify and explore new partnership opportunities (agents, universities, markets) that align with Univive’s growth strategy.
• Support the Head of Partnerships in expanding global alliances and strategic collaborations.
• Analyze contract and commission models to explore new and improved partnership opportunities for Univive.

• Prepare regular reports on agent network status, contracts, commissions, and engagement activities
  .
• Share insights, challenges, and improvement areas with the Head of Partnerships.
• Ensure smooth coordination between internal departments and external partners.
• 2–5 years of relevant experience in the study abroad / overseas education industry
  .
• Strong understanding of agent contracts, commission structures, and partnership models
  .
• Experience in agent onboarding and partner relationship management
  .
• Excellent written and verbal communication skills for global partner interaction.
• High attention to detail with strong documentation and record-keeping skills.
• Ability to manage multiple partners and stakeholders simultaneously.
• Problem-solving mindset with the ability to explore and recommend new opportunities.
• Comfortable working in a collaborative, cross-functional environment.