Risk & Assurance Business Partner

At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.

The Risk & Assurance Business Partner plays a pivotal role in overseeing and managing Smart’s risk, compliance, and assurance activities across the organisation. This role combines strategic oversight of the Risk & Assurance function, corporate insurance programmes, and information security audits with operational and governance responsibilities. The successful candidate will act as a trusted partner to the business, supporting decision‑making through insightful analysis, ensuring regulatory and audit compliance, managing risk exposures, and maintaining clear and transparent communication with internal stakeholders, the Board, and external clients.

• Provide administrative support to the Risk & Assurance function, including maintaining logs, trackers, and documentation
• Assist with budget tracking and reporting for Risk & Assurance activities
• Support the organisation of Group Risk and Governance Committee (GRCC) meetings, including scheduling, preparing agendas, collating papers, taking minutes, and tracking follow‑up actions
• Assist in preparing reports and presentations for internal governance forums by collating data and drafting content

• Support the administration of corporate insurance policies, including maintaining policy records and documentation
• Assist with the annual insurance renewal process by gathering information, completing data requests, and liaising with internal teams
• Act as a day‑to‑day point of contact with insurance brokers for administrative queries
• Help track insurance claims, renewals, and key dates

• Support ISO 27001 and SOC 2 audit activities by coordinating evidence collection and maintaining audit documentation
• Assist with ongoing compliance activities using tools such as Vanta, including uploading evidence and tracking remediation actions
• Coordinate with internal teams to ensure documentation is kept up to date and audit requests are completed on time
• Maintain audit schedules, trackers, and evidence repositories

• Assist with client due diligence requests by gathering and sharing relevant risk, security, and compliance information
• Maintain records of client questionnaires and responses
• Support clear and timely communication with clients regarding audit and assurance documentation

The skills, experience, and aptitudes we are looking for are listed below but please don’t be discouraged from applying if you don’t meet every single one of these criteria – having a ‘can do’ attitude is sometimes more important than being able to tick every box:

• Experience in an administrative, coordination, or support role within risk, compliance, governance, audit, or a similar corporate function
• Exposure to insurance administration, audits, or compliance activities is desirable but not essential
• Familiarity with information security standards (e.g. ISO 27001, SOC
  2) or audit tools such as Vanta is an advantage
• Strong organisational and administrative skills, with the ability to manage multiple tasks and deadlines
• Good attention to detail, particularly in documentation and record keeping
• Clear written and verbal communication skills
• Basic analytical skills and confidence working with data and reports
• Comfortable working with internal stakeholders and external partners
• Proficient in common office and collaboration tools (e.g. document management systems, spreadsheets)

• Reliable, organised, and methodical
• Willing to learn and develop knowledge of risk, compliance, and assurance practices
• Proactive and able to work independently with guidance
• Comfortable working in a fast‑paced environment with changing priorities

We work in partnerships with governments and financial institutions in the UK and internationally. Our cloud‑native digital platform is revolutionising how people around the world think about, and save for, their retirement.

At heart, we’re a financial technology business. What we do is all about innovation, and using the power of…