Head of Business Development and Client Development

Head of Business Development and Client Development

Carter Murray is exclusively working with a growing Intellectual Property firm in London to recruit their first dedicated business Development professional. Coming into a blank piece of paper, this role will involve creating and implementing a business development and client relationship strategy from scratch.

• Develop and implement a global key account programme alongside a wider client account strategy.
• Lead initiatives to increase client satisfaction, retention, and growth.
• Establish best practices in client listening, account planning, and relationship selling.
• Support senior leadership in building deep, strategic client relationships.

Sales Capability Development

• Design and deliver capability programmes to strengthen client growth competencies.
• Set the ambition for client management and implement mentoring, coaching, and training programmes.

Business Development

• Create a playbook for repeatable success in pursuits, proposals, and bids.
• Collaborate with marketing to build a library of high-impact sales materials.
• Lead major proposals and coach teams to improve win rates.

Performance & Analytics

• Establish KPIs and accountability for client growth and BD performance.
• Introduce data-driven insights to support decision-making and track outcomes.
• Manage budgets, resource allocation, and ROI for sales excellence initiatives.
• Proven experience in key account management, sales excellence, or business development leadership.
• Strong background in building client programmes and embedding best practices.
• Skilled in coaching, mentoring, and capability development.
• Commercially minded with expertise in performance analytics and ROI tracking.
• Confident communicator with the ability to influence senior stakeholders.