Controls Support Analyst KYC

Responsibilities

• Provide ad-hoc support to Relationship Management to enable the completion of documentation that forms the basis of KYC for new clients at appropriate point in the deal lifecycle, as needed.
• Organise and manage the weekly KYC Pipeline Review meeting between operational teams and Client Development by coordinating attendance, setting the agenda and leading discussions. Facilitate the meetings to ensure productive outcomes, including confirming actions.
• Proactively participate in discussions on operational efficiency and quality improvements associated with Client Onboarding and Client Recertification processes.
• Ensure due diligence requirements are met for existing clients in line with their review schedule.
• Oversee provision of accurate information from Sales and Relationship Managers in relation to documentation required to complete KYC files in a timely manner.
• Act as a point of contact between the KYC team and Client Development on matters relating to KYC and due diligence, liaising with internal counterparts including Compliance, Legal, and local and global KYC teams to resolve KYC‑related queries and implement process‑related changes.
• Keep abreast of issues affecting KYC and the risk rating of clients, and, in conjunction with the KYC Specialist, proactively instigate required changes and communicate these to Client Development.
• Produce KYC‑related MI for Senior Management on behalf of Client Development, as required.

• Conduct controls on a monthly basis to:
  • Ensure all deals and renegotiations are taken through the full Business Acceptance process as per global guidance, and all required documentation has been completed.
  • Ensure that business revenue has been advised of all new and amended fee schedules.
  • While performing controls, critique and challenge exemptions to ensure compliance with policies and procedures. Ensure appropriate action plans are put in place and completed to address unsatisfactory results.
  • Ensure that any credit lines required for UK booking activity have been requested by RMs, when flagged on Risk reporting (from Beacon).
  • Prepare and submit weekly reports to the Head of Client Development on any outstanding Billing invoices that have not been approved.
• Fulfil the role of Third Party Coordinator for the UK, responsible for the clean‑up of historic data in Cerise, and the point of contact for referential data.
• Produce, monitor and challenge KPIs surrounding the provision of instructions to Business Revenue to prevent loss of revenue.
• Produce detailed MI reports on volumes not billed and unattached accounts for presentation to various Management Committees, to highlight potential loss of revenue and failed control points, enabling remedial action to be taken.
• Governance and oversight of the Gifts, Invitations & Other Advantages procedure and reporting, including the production of monthly MI reports for the Client Development Internal Control Committee.

• Raise awareness within Client Development of ongoing requirements and key changes in relation to KYC processes (in conjunction with the KYC Specialist), cross‑border marketing and interactions, Gifts, Invitations & Other Advantages, and Business Revenue processes on a regular basis.
• Act as point of contact for Client Development in relation to queries on the above topics, as well as other key processes where required. Responsible for providing clarity on best practice, challenging the status quo, and designing, delivering and maintaining training packs and guidance documents on these topics, liaising with relevant stakeholders where required.
• Serve as the primary coordination point within the department between Business Revenue and Relationship Managers in relation to Client Development related queries on Billing matters and processes, and a key stakeholder for any proposed changes to process.
• Act as the single point of contact for the department in relation to cross‑border marketing and interactions. Responsible for providing clarity on the restrictions and liaising with Legal and Compliance, where required, to ensure compliance with UK policies.
• Serve as point of…