Associate Director - DUAL Markets

Location: Greater London

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change  DUAL Markets team sits within Howden Markets, a division within Howden Group Holdings responsible for executing the Group’s strategy to co-ordinate, manage and develop strategic insurer and reinsurer relationships.

The job holder will be responsible for delivering the DUAL Markets strategy by servicing and managing strategic capacity relationships for DUAL, within the context of the broader Howden Group carrier management and engagement strategy, led by Howden Markets. The individual will work closely with the DUAL underwriting, DUAL Capacity Management, and MGA broking teams, to achieve closer strategic alignment between existing & prospective capacity providers and DUAL, with the goal of elevating DUAL status as “partner of choice” for Howden Group’s (re) insurers.

The job holders will be required;
* To help build a strong, trusted relationship with the capacity providers/prospective capacity providers on behalf of DUAL (part of Howden Group Holdings)
* To work collaboratively with other Howden Markets teams to deliver excellent service to carrier clients.
* To act as a point of contact for assigned capacity providers.
* To understand the insurers’ businesses and their needs in order to seek further opportunities for them to work in collaboration with DUAL or alternatively anticipate capacity challenges in advance.
* To deliver data reporting on a periodic and/or ad hoc basis on behalf of DUAL for key capacity providers in order to maintain oversight, satisfaction levels, and promotional activity.
* To support the wider DUAL Markets team on initiatives and projects that contribute to DUAL’s and the Group’s success.

Additionally, they are responsible for ensuring that day to day activities operate in accordance with applicable Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service.

Please note that this is a full-time, permanent role based in our Central London office. You are expected to be onsite 4-5 days per week on average.

Planning and Strategy:
* Working with relevant stakeholders at key insurers (incumbent capacity providers or prospective capacity providers for DUAL) to understand insurer delegated appetite and business strategy. Often these will be one or a combination of carrier distribution teams, head of delegated underwriting, or C-suite executives.
* Conduct and maintain stakeholder mapping across key capacity providers and prospective markets.
* Creation and supporting delivery of DUAL Market’s collateral, working closely with DUAL’s marketing and communications team (e.g DUAL value proposition, internal & external surveys)
* Supporting the senior leadership team within DUAL via co-ordinating high level external engagement and all collateral ahead of time (eg. briefings, data, relevant news)
* Assist in developing a structure and framework, in collaboration with DUAL and Howden, around managing DUAL’s capacity more strategically.
* Delivers assigned tasks and also contributes to other projects and initiatives, as required
* Provides relevant management information to senior representatives within DUAL, as required
* Articulates the DUAL story and strategy to the insurance market at all times in a comprehensive manner
* Understanding and delivery of business objectives regarding portfolio/digital strategy and placement, as required or relevant to DUAL
* Creating value internally for not only DUAL Group, but Howden Group by having awareness of Group objectives, key individuals,…