Bid Manager, Business

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Who We Are We're all about helping businesses succeed in an ever-changing digital landscape and consumer expectations. We partner with companies to transform end-to-end customer experiences, to achieve growth and engage with customers like never before.

Its not just about performant CX technology, its what you do with it thats equally as important - our approach is customer-centric. We bring our deep retail experience to the table to help businesses be at thier digital best.

We specialise in composable commerce across the entire customer journey, from loyalty and data insights to marketplaces, multichannel retailing, and digital marketing services. Working with leading best-in-class platforms and partners, we deliver incremental value quickly. We are a premium partner of SAP and Salesforce and have in-house experts in software partners, such as Shopify Plus, Bloomreach, Mirakl, Dynamic Yield, POQ and Emarsys.

We are seeking an experienced and strategic Bid Manager to lead the end-to-end bid, tender, proposal and presentation process. This individual will play a pivotal role in winning major tenders and opportunities for both new and existing customers to KPS. Working closely with senior stakeholders and cross-functional teams, you will deliver compelling, client-focused proposals and presentations that drive growth and showcase our expertise.

• Lead the full lifecycle of bids, tenders, and proposals from qualified opportunity through to submission and contract award.
• Develop tailored bid strategies that align with client needs and strategic objectives.
• Ensure all bids comply with governance requirements, mitigate risks, and follow best practices.
• Conduct post-submission analysis to capture lessons learned and improve future performance.

• Collaborate with business leaders, consultants, sales, marketing, operations, and technical teams to create winning submissions.
• Coordinate bid teams across multiple industries and service lines, ensuring effective teamwork and knowledge sharing.
• Manage engagement with external partners for joint bids or consortium responses.
• Build strong relationships with key stakeholders, including relevant external partners.

• Develop persuasive and structured proposal content tailored to client specifications and evaluation criteria.
• Write, edit, and refine high-quality responses that articulate complex solutions in a compelling way.
• Build and maintain a library of pre-written content, case studies, and proposal assets to streamline future submissions.
• Continuously assess and develop supporting tools such as AI in order to maximise efficiencies
• With the support of key KPS stakeholders, continuously develop KPS propositions to ensure they are current, relevant, competitive and customer-focused

• Maintain awareness of contract terms and commercial discussions to support the process.
• Stay informed on market trends, competitor activities, procurement regulations, and evolving best practices.

• Proven experience in bid management, tenders, or proposal writing within complex solution, consulting, professional services, or technology environments.
• Strong track record of leading and winning high-value bids for B2C and B2B customers.
• Exceptional written and verbal communication skills, with the ability to translate complex concepts into clear, persuasive narratives.
• Excellent project and stakeholder management abilities, able to manage multiple bids simultaneously under tight deadlines.
• Strategic thinker with strong commercial acumen and the ability to recognise and capitalise on market opportunities.
• Familiarity with procurement processes, public-sector frameworks, and competitive tenders.
• Proficiency in bid management tools, such CRM, MS Office, presentation tools such as Miro, supporting AI tools

• Flexible working environment
• Competitive rate
• 25 days annual leave with an extra day to do something extra special - volunteer/ charity etc.
• Bright and bubbly office in Wimbledon
• Private healthcare
• Maternity/ Paternity/ Parental Leave
• Flu jabs and eye tests
• Pension

We are an Equal Opportunity Employer and encourage applications from candidates of all backgrounds, identities, and abilities. We are committed to making our hiring process as inclusive and accessible as possible. If you require any adjustments, at any stage of the application or interview process, please let us know.

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