Senior Associate, Third Party Risk Management

Senior Associate, Third Party Risk Management

Company Description

We’re  – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.  is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice.

Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast‑moving, performance‑obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job;

it’s a career‑defining opportunity to build the future of fintech.

This role is centred on execution quality, operational leadership, and cross‑functional coordination within the London TPRM team structure:

• Offshore Operations Liaison & Quality Control
  • Act as the primary daily point of contact and operational supervisor for the Offshore TPRM Operations Team, ensuring the accurate and timely execution of all third‑party risk assessments and due diligence activities.
  • Lead the Quality Control (QC) process for all assessments delivered by the offshore team, ensuring outputs are consistent, align with established methodologies, and are fully audit‑ready.
  • Monitor the operational performance of the offshore team against defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Be ready to conduct third‑party assessments to support the team, where required.
• Stakeholder Coordination & Assessment Oversight
  • Coordinate Assessment Initiation by working closely with Procurement and Business Owners to ensure third‑party risk assessments are initiated at the correct phase of the third‑party lifecycle.
  • Manage the crucial triage and review process by coordinating with Internal Risk SMEs (e.g., Info Sec, Data Privacy, BCP) to ensure high‑risk assessments receive appropriate specialized review and sign‑off prior to completion.
  • Serve as the operational point of contact for these onshore internal risk teams regarding third‑party‑specific findings and remediation requirements.
• Supplier Performance Monitoring & Reporting
  • Oversee the governance and standardization of ongoing supplier performance monitoring activities executed by the offshore team.
  • Coordinate with Business Owners and Procurement to collect and review performance data (e.g., SLA adherence, operational metrics) and integrate significant performance failures or deficiencies into the overall third‑party risk profile.
  • Ensure any critical performance issues are appropriately flagged for risk review and incorporated into continuous monitoring plans.
• Escalation and Remediation Management
  • Serve as the primary escalation point for all high‑risk findings, process bottlenecks, and third‑party non‑compliance issues reported by the Offshore TPRM Operations Team.
  • Work with Business Owners and Procurement to define, drive, and track third‑party remediation plans, ensuring mitigation steps are completed within established timelines.
• 2nd Line of Defense Liaison & Governance Support
  • Act as the key operational liaison for the 2nd Line of Defense (Risk Oversight), compiling and delivering required operational data, metrics, and commentary on the coverage and control effectiveness of the TPRM program.
  • Support the TPRM team in the preparation of reports and presentations on TPRM metrics, trends, and program effectiveness for leadership and Risk Committees.
• Program & Tool Support
  • Assist the TPRM team in the implementation, configuration, and ongoing maintenance of the TPRM system/tool, ensuring data integrity across the platform.

• Experience:
  
  4+ years of dedicated experience in Third‑Party Risk Management (TPRM), risk management, compliance, or a related operational control function.
• Consulting Background:
  Prior experience working at a Big 4 (e.g., Deloitte, EY, PwC, KPMG) or a similar major consulting firm is highly desirable.
• Operational Control:
  Proven…