Product Lead

London, England, United Kingdom
· Product & Design About the Role

At Sum Up, we're on a mission to bring merchants and consumers closer together and help local communities thrive. With Sum Up Pay, we're building a rewarding banking experience that connects people to the small businesses they love while enabling free transactions for our merchants.

Sum Up Pay helps consumers manage their money with ease and get more from everyday spending. It strengthens the connection between consumers and merchants, creating value for both and supporting the growth of local businesses.

This role is a high-impact, key position that will challenge you to work at a quick pace and tackle a wide variety of topics and opportunities on a global scale. You will use your strategic thinking and original mindset, as well as immense drive, to help strategise and innovate within the Consumer Tribe, which is responsible for building and growing Sum Up Pay and closing the loop between consumers and merchants while collaborating with the rest of the organisation.

Translate ambitious, high-level business strategy into a clear, actionable, and mid-term product roadmap. You will take full ownership of defining, prioritising, and driving the execution of this roadmap across a multi-product portfolio, ensuring alignment with our global vision.

Directly line manage and coach a multidisciplinary team of Senior Product Managers, Product Designers, and Operations specialists. Your key responsibility is fostering a culture of excellence by conducting regular 1:1s, setting demanding yet achievable goals, and executing personalised career development plans to significantly enhance team capability.

Leverage your deep experience in consumer products to define innovative product initiatives that solve real consumer problems and achieve product-market fit. While providing strategic oversight for the entire portfolio, you will directly lead one key product squad, serving as the hands‑on Product Manager to deliver foundational features and innovative new services.

Demonstrate ruthless prioritisation and a sophisticated ability to balance the competing needs of multiple internal teams and stakeholders. Champion operational excellence by scaling and refining product delivery processes, reducing bottlenecks, and improving time‑to‑market for critical consumer‑facing launches.

Serve as the passionate advocate for the consumer mission. You will expertly represent the team, its strategy, and the product vision in global product forums and leadership meetings, ensuring strong cross‑functional alignment with engineering, design, marketing, and compliance.

Proven Team Leadership:
You are an experienced and mature people leader with a demonstrated track record of successfully managing, coaching, and mentoring senior, multidisciplinary teams to consistently achieve ambitious product goals.

Deep Consumer Product Expertise:
Your experience is rooted in the successful, end‑to‑end building, scaling, and iterating of consumer‑facing digital products within a global, fast‑paced scale‑up environment.

Master of Roadmap Ownership:
You have extensive Product Management experience that includes full ownership of a product roadmap (mid‑ to long‑term), demonstrating the ability to drive strategic product discovery through to successful, high‑impact delivery.

Data‑Driven Strategist:
You possess a strong commercial acumen and are highly skilled at utilizing data and customer insights to identify market opportunities, create sustainable value, and make difficult prioritisation trade‑offs.

Influential Communicator:
You are a self‑assured communicator and a feedback champion, highly adept at achieving buy‑in and success through influence and sophisticated stakeholder management across all levels of the organisation.

Operational Excellence:
You have a track record of managing highly effective, agile teams with a strong focus on delivery and operational scaling.

Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This…