Sales Support Management Executive

Support Sales and Service KPI management, including performance tracking, analysis, and continuous improvement actions

Business Dashboard rollout and system adoption support across countries

Drive SOP change management for Chat, booking and documentation processes, including communication and implementation support. stakeholder management

Support global CRM team on case management analysis to identify trends, gaps, and improvement opportunities

Support the evaluation and implementation of productivity tool processes (eg. Quicktext, Macros, Labels, and Genbot)

Guide stakeholders on webform design, creation, and optimization to improve data quality and process efficiency

Assist in managing and auditing SAS Sales processes and harmonising sales data/reporting

Support any form of (Non-CRM related) Sales Training.

• Bachelor’s Degree in Business Administration, Supply Chain/Logistics, Data Analytics, or a related field.
• 2-3 years of experience in service management, sales excellence, or business / data analysis
• Experience with CRM / case management systems and processes is preferred
• Familiar with visualisation tools (such as Power BI, Tableau) to develop dashboards and metrics for generating useful insights
• High proficiency in Excel (pivots, VLOOKUPs) and visualization tools (Tableau or Power BI)
• Ability to manage stakeholders across different organizational levels and geographies

Interested candidate, please sent your resume in MS Word format to *******

Andy Low Soon Meng (R1104601)

Recruit Express Pte Ltd
EA Licence No: 99C4599

We regret that only shortlisted candidates will be notified.